Today! Day 3

1. Today! Day 3 • Team Presentations: Field exercise • Discussion on organizational culture • Know Thyself: • PDP • Evaluations • Know the UST MBA program! Orientation, and more……

2. Learning from Real Life • Each team has 10 minutes • Tell us who you observed and circumstances • Summarize results • Address questions in assignment • Add other insight and recommendations

3. New Rules Of Global Competition • Changing Focus of Competitive Advantage:Competing on Execution • Speed and Simplicity: From “Strategic Planning” to “Strategic Behavior” • The only Sustainable Edge: Organizational Capability and People

4. Human Resources as a Business Partner: Three Core Questions • How can we build dynamic organizations? • How do we align? • How can we increase the value-added of the HR function? • How do we execute? • How can HR become a source of competitive advantage? • How do we differentiate?

5. Organizational Capabilities Employee Mindset Employee Competence Employee Governance Organizational Capabilities A human organization needs all the three pillars to create organizational capabilities. Source: Arthur Yeung

6. Key HR Levers In Building Human Organization Employee Competency Employee Mindset Employee Governance Staffing Development Organization Culture Appraisal / Rewards Organization Design Information Source: Arthur Yeung

7. Employee Mindset in China:Start With Organizational Culture • Innovation • Customer Orientation • Fair Rewards • Harmony • Leadership • Social Responsibility

8. Organizational Culture Dimensions

10. Organizational Culture in China: Who Will Perform Better? • Firms with strong culture? • Firms with customer-centric culture? • Firms with middle of the road culture? • Firms with weak culture?

11. So Where Will We See?

12. Organizational Culture Values and Firm Ownership

16. Key HR Levers In Building Human Organization Employee Competency Employee Mindset Employee Governance Staffing Development Organization Culture Appraisal / Rewards Organization Design Information Source: Arthur Yeung

17. Moving Ahead: PDP Assessment • To show you how YOU can use PDP to • Enhance opportunities for personal success • Plan your career based on your strengths • Improve personal leadership © PDP Institute Co. Ltd. & PDP Inc.

18. Personal Strengths The next exercise will help you learn • your own personal strengths • the strengths of others To gain the full benefit, please treat this as a serious exercise © PDP Institute Co. Ltd. & PDP Inc.

19. Exercise: Time 6 Minutes • In your groups…. • Have a careful look at the 5 different animal groups and their behaviors • Discuss and determine which animals represent the following famous persons • Guess your own behavior styles and animal • Select a spokesperson to report for your group © PDP Institute Co. Ltd. & PDP Inc.

20. Tigers Authoritative Forceful leader Decisive Grabs the lead Needs large reward Goal oriented Bottom line results Peacocks Sympathetic Good communicator Persuasive Good mixer Optimist Good motivator Enthusiastic Chameleons Very adaptable Good coordinator Very good team Lubricator Very flexible Good negotiator Good diplomat Strong survivor Koalas Peace Loving Patient Cautious Cooperative Perseveres Relaxed Seeks harmony Owls Accurate and precise Observes all rules and regulations Detailed Perfection Conservative Careful Systems oriented © PDP Institute Co. Ltd. & PDP Inc.

21. List of Famous Persons © PDP Institute Co. Ltd. & PDP Inc.

22. Reports back • Time does not allow every group to report • We will ask two or three groups to report their conclusions • The purpose of the exercise is not to see which group had the most correct © PDP Institute Co. Ltd. & PDP Inc.

23. Individual Feedback: What Animal Represents You? • Each person has stickers representing these five animals. • You are to go around the room and put the animal sticker on the page you think represents the behavior of every other person in the room. Start with your own group. • If you do not know the person at all, do not put a sticker on that person’s page. © PDP Institute Co. Ltd. & PDP Inc.

24. Summary Experience over many years and countless exercises have shown • that less than 30% of the assessments by participants of famous people’s behavior styles are correct • that less than 20% of participants correctly guess their own characters Conclusion: We do not know our own strengths nor those of others © PDP Institute Co. Ltd. & PDP Inc.

25. What are your strengths? • Has everyone received his/her individual datasheets? • To ensure that you understand them, I will very briefly explain the key technical points • They are easy to understand • Please form 5 groups according to your animal group (Tigers, Peacocks, Koalas, Owls and Chameleons) © PDP Institute Co. Ltd. & PDP Inc.

26. Human behavior There are 3 identified types (styles) of behavior • Natural behavior, i.e. how we would behave if there were no outside influences; • Conforming behavior,i.e how we think we need to behave or are adapting to what is required of us; and • How we appear (come across)to others. © PDP Institute Co. Ltd. & PDP Inc.

27. PDP identifies ….. the 3 behavior styles (types) as • Basic/Natural Self: (How we really are) • Priority Self: (How we react or adapt to outside pressures and demands, i.e. conform); and • Predictor/Outward self: (How we appear or come across to others) © PDP Institute Co. Ltd. & PDP Inc.

28. Behavior Styles …. Are determined by 4 Behavior Traits .... • Dominance:Control/Drive Trait • Extroversion:Social/Relational Trait • Pace/Patience:Rate of Motion/Adaptable Trait • Conformity/Structure:Systems Oriented/ Quality Assurance Trait © PDP Institute Co. Ltd. & PDP Inc.

29. Norm line traits There is a 5th, i.e. Norm Line traits (All four traits are within 1/2 (half) inch of the PDP norm line) We call these “The Chameleon Traits” © PDP Institute Co. Ltd. & PDP Inc.

30. PDP’s 3 Pictures Show a person’s 3 behavior styles • Basic Natural self • Priority (Adapting or conforming); and • Predictor/Outward self © PDP Institute Co. Ltd. & PDP Inc.

31. # 1. Basic Natural Self # 2. Priority Self # 3. Predictor/ Outward Self The 3 Pictures © PDP Institute Co. Ltd. & PDP Inc.

32. # 1. Basic Natural Self # 2. Priority Self # 3. Predictor/ Outward Self Picture # 1 We will first look at your Basic Natural Self It is your most natural and effectivebehavior style © PDP Institute Co. Ltd. & PDP Inc.

33. The four behavior traits © PDP Institute Co. Ltd. & PDP Inc.

34. Trait Intensity Chart • Is a visual presentation of your trait profile and the intensity of each trait • 50% of your behavior is determined by the highest trait; and • At least 20% is determined by the lowest trait(s) © PDP Institute Co. Ltd. & PDP Inc.

35. © PDP Institute Co. Ltd. & PDP Inc.

36. The Main Trait groups Tiger High Dominance Peacock High Extroversion Koala High Pace/patience Owl High Conformity Chameleon All traits are within one half (1/2) inch of the midline © PDP Institute Co. Ltd. & PDP Inc.

37. Dominance (D) The “Control” trait • This is the “Control” or “Drive” trait • High Dominant people Act on their environment • They tend to be control oriented through things. • Also called ’Tigers’ © PDP Institute Co. Ltd. & PDP Inc.

38. High D (Dominance) • Forceful leaders • Hard Drivers • To the point • Powerful Communicators • Troubleshooters • Big-Picture oriented • Risk Takers • Take Charge attitude © PDP Institute Co. Ltd. & PDP Inc.

39. Who are Tigers? Please stand © PDP Institute Co. Ltd. & PDP Inc.

40. Extroversion (E)The “People” trait • This is the “Social” or“Relational” trait • It refers to People relations and fluency of communication • They also act on their environment, but • they are control oriented through people. • Also called “Peacocks” © PDP Institute Co. Ltd. & PDP Inc.

41. High E (Extroversion) They are • Effective Communicators • Persuasive • Motivating • Optimistic • Good coordinators • Friendly • Enthusiastic • Good mixers © PDP Institute Co. Ltd. & PDP Inc.

42. Who are Peacocks? Please stand © PDP Institute Co. Ltd. & PDP Inc.

43. Pace/Patience (P) The rate of motion trait This is the “Rate of motion” or “Adaptable” trait • They are influenced by their environment; and • Are cautiously paced. • Also called “Koalas” © PDP Institute Co. Ltd. & PDP Inc.

44. High P The ‘Patience’ trait • Patient • Cautiously paced • Persistent • Cooperative • Stable • Harmonious • Relaxed • Warm © PDP Institute Co. Ltd. & PDP Inc.

45. Who are Koala’s? Please stand © PDP Institute Co. Ltd. & PDP Inc.

46. Conformity (C) The “Systems” trait • This is called the “Systems Oriented/ Quality Assurance” trait • They are influenced by their environment; and • Are Rule book oriented • Also called “Owls” © PDP Institute Co. Ltd. & PDP Inc.

47. High C (Conformity) • Systems Oriented • Accurate and precise • Careful • Detailed • Perfectionists • Dependable • Observing • Traditional © PDP Institute Co. Ltd. & PDP Inc.

48. Who are Owls? Please stand © PDP Institute Co. Ltd. & PDP Inc.

49. Normliners Also called “Chameleons” All traits are within half inch of norm line (½ sigma) Spread less than 1 inch © PDP Institute Co. Ltd. & PDP Inc.

50. Normliners (Chameleons) • Most adaptable and flexible • Comfortable wearing different hats • Can easily switch between Dominant traits • Can present a confusing picture. © PDP Institute Co. Ltd. & PDP Inc.