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This document outlines key issues identified with the current layout and product information on Audio Wire Incorporated's website, along with comprehensive recommendations for improvement. Major problems include navigation difficulties, cumbersome registration processes, and inadequate product details. Suggested enhancements focus on the front page, shopping page, and product pages, including better categorization of products, improved descriptions, and effective purchase processes. The goal is to create a user-friendly experience that promotes customer satisfaction and streamlines transactions.
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Audio Wire Incorporated Online Experience FlorisKalk and Kiki Kool Proposals on re-launch of website
Content • Problems with: • Lay-out • Product information • Recommendations for: • Front page • Shopping page • Product page • Purchase • Other recommendations • Summary
Problems with lay-out • Bad navigation • Hard to change orders • Difficult registration process
Problems with product information • Images too big • Brochure style photo’s • Not enough/valid product information
Recommendations for front page (1) Brand name Changing add Categories of products: • Earphones, Headphones, Professional, Sports
Recommendations for front page (2) • Support • Safety • Press • About us • Contact
Recommendations for shopping page • Categories (on the front page) • Overview • Picture • Price • Name • Colours
Recommendations for product page • Full description • Technicalities • 3D product presentation • Movie • Pictures from different angles • What’s in the box
Recommendations for purchase • Delete products • Change quantity and colours • Personal information • Confirm by email • iDeal/Paylogic/PayPal/Creditcard
Other recommendations (2) • Social media • Background music • Professional writers for copy
Summary • Problems with: • Lay-out • Product information • Recommendations for: • Front page • Shopping page • Product page • Purchase • Other recommendations
Thank you for you attention • Any questions?