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Proposed Structure for Marketing, Communications and PPI Directorate

Proposed Structure for Marketing, Communications and PPI Directorate. Marketing, Communications and PPI Directorate Senior Structure. Director of Marketing, Communications and PPI Jo Yeaman. Executive Assistant 5. Patient and Public Involvement. Marketing, Communications And PR.

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Proposed Structure for Marketing, Communications and PPI Directorate

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  1. ProposedStructure forMarketing, Communications andPPI Directorate

  2. Marketing, Communications and PPI Directorate Senior Structure Director of Marketing, Communications and PPI Jo Yeaman Executive Assistant 5 Patient and Public Involvement Marketing, Communications And PR Customer Services

  3. Customer Services Team Structure Customer Services Manager band 7 tbc Assistant Customer Services Manager 5/6 tbc Customer Services Officers Multi-skilled to manage: Complaints, FOI, Customer / Patient Queries, Reception 9.00 wte 4 tbc NB: this team still need to be scoped. Until the future vision has been confirmed, the team will be as follows: Customer Services Manager 7 tbc Customer Officer 5 Complaints Administrator 3 FOI Officer (Interim Arrangement Band tbc PALS Officers 2 wte 4 Reception Services 2 wte 2

  4. Marketing, Communications and PR Department Assistant Director of Marketing, Communications and PR 8b Communications & PR Assistant (Shared) 4 tbc Media and PR Manager 7 Staff Engagement and Communications Manager Band tbc Events & Reward & Recognition Manager Band tbc Special Marcomms Projects / Accounts Manager 7 tbc Marketing Manager 8a tbc Technical Web Development (outsourced) Assistant Media & PR Manager Band tbc Internal Communications Administrator (shared) band tbc Internal Communications Administrator (Shared) band tbc Communications & PR Assistant (Shared) band tbc Assistant Marketing Manager Band tbc Market Research Officer Band tbc

  5. Patient and Public Involvement Team Structure Head of Patient and Public Involvement Band tbc Assistant Patient and Public Involvement Manager band tbc Patient and Public Involvement Team Administrator 4 Community dialogue Project Manager fixed term – 6 – 12 months band tbc

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