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Unified Communications Enhance Collaboration at UniKL

Learn how UniKL leveraged unified communications to improve collaboration between staff and students across multiple campuses in Malaysia, leading to increased productivity and cost savings. See how Alcatel-Lucent solutions transformed their communication infrastructure.

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Unified Communications Enhance Collaboration at UniKL

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  1. Case Study Based on Unified Communications ““We now have the ability to communicate and collaborate with each of our branch campus’ network, which was previously not possible. This adds another dimension in collaboration and sharing that will increase the breadth and depth of interaction for both our staff and students” Mr Roslan Affendi Ramli, Head, ICT Division, UniKL University Of Kuala Lumpur In Malaysia Empowers Students And Staff With Enhanced Colaboration And Communication Capabilities Challenges • Comprehensive communication and collaboration services for students and staff • Simplified operational control of central and remote campus infrastructure • Reduced total cost of ownership for networking infrastructure Solution • Alcatel-Lucent OmniPCX Enterprise communication server • VoIP and integrated voice communication applications including Web softphone, centralized voice mail, personal assistant applications and an Internet Message Access Protocol (IMAP) application • Remote Access Server for remote workers • Alcatel-Lucent OmniSwitch 6850 • Alcatel-Lucent OmniSwitch9000 Business Partner:

  2. Case Study Based on Unified Communications ““We now have the ability to communicate and collaborate with each of our branch campus’ network, which was previously not possible. This adds another dimension in collaboration and sharing that will increase the breadth and depth of interaction for both our staff and students” Mr Roslan Affendi Ramli, Head, ICT Division, UniKL University Of Kuala Lumpur In Malaysia Empowers Students And Staff With Enhanced Colaboration And Communication Capabilities Benefits • Increased productivity and efficiency through enhanced communication and collaboration • Significant cost reduction for internal office communications and for communications between partners and branches • Ease of maintenance Business Partner:

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