1 / 12

eSIS SSDT Services

eSIS SSDT Services. April 2007. Summary of Goals. SSDT Position Paper – March 2005 Goal 1: Provide eSIS Central Support Goal 2: Increase Quality of End-User Experience with eSIS Software Goal 3: Provide Stability, Leadership, and Common Reasoned Voice

malory
Télécharger la présentation

eSIS SSDT Services

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. eSIS SSDT Services April 2007

  2. Summary of Goals SSDT Position Paper – March 2005 Goal 1: Provide eSIS Central Support Goal 2: Increase Quality of End-User Experience with eSIS Software Goal 3: Provide Stability, Leadership, and Common Reasoned Voice Goal 4: Provide Level 2 Support for all Ohio eSIS Implementers

  3. Summary of Services • Establishment of eSIS SSDT Team • Project Coordination • Application Support • Development • Quality Control / Application Testing • Documentation • Ensure eSIS meets State / Federal Requirements • Host centralized repository of training materials, documentation, and Ohio developed scripts/forms

  4. Establishment of eSIS SSDT Team • April 2005 • Project Manager – Eric Lammers • August 2005 • Contracted Programmer/Analyst – John Klein • Implementation Consultant – Michelle Pfrogner* • September 2005 • Student Services Coordinator – Tami Kunesh • October 2005 • Programmer/Analyst – Kyle Miller • January 2007 • Student Services Coordinator – Linda Pohto (Replace Tami Kunesh) • March 2007 • Programmer/Analyst – Scott Mitchey * - F1 Certified

  5. Project Coordination • Staff Acquisition and Development • ‘Liaison’ to eSMOC, AAL, and ODE • eSMOC Committee Involvement • Coordination of Ticket Handling, Release Schedule, Development, Application Testing • Status Reports • Develop Processes / Procedures • CA-USD • SCR/SRF/ERF Escalation • Source Code Control

  6. Application Support • Provide Level 2 Helpdesk Support • Troubleshooting of CA-USD Tickets • Escalation of CA-USD Tickets • Maintenance and Tracking of CA-USD Tickets • Support provided by F1 Certified CSR’s • ‘Single Source’ for communication and issue resolution • Special Education Advanced Training

  7. Development & Maintenance • Ohio Source Code – Bugs & Enhancements • State Reporting • Special Assignments • eSMOC Application Functionality Committee • eSMOC Transcript, Report Card, Progress Report • SPED Triggers & System Code Table Setup • SPED Lite Report • EMIS System Code Script • Testing Setup Scripts – OTELA, KG & PS Assessments, ASQ/SE Assessment • Testing Import Scripts • STUFEES – USAS Import • Item Analysis • State Standards Report Card • eSMOC Password Reset Form

  8. Quality Control / Application Testing • Pre-release Content Verification • Pre-release Testing • Pre-release Packaging / Bundling • Major Release Testing • Source Code Control • Source Code Testing

  9. Documentation • Special Education Advanced • Quick Guides & Videos • eSMOC Source Code • eSMOC Transcripts, Report Card, Progress Report • Maintenance of Documentation Repository

  10. State / Federal Requirements • Case Submission and Follow-up • EMIS Requirements impacting eSIS • SPED Requirements impacting eSIS • OEC SPED Required Forms

  11. Centralized Repository • Oracle Collaboration Suite • eSMOC Web Site • NWVideos • End-user Training Materials • Documentation • Instructional Videos • Ohio Developed Forms and Scripts • AAL Pre-releases and Major Releases

  12. Customer Satisfaction Survey • Web based survey • Will be available… • Tuesday, April 10 – Tuesday, April 24 • Results will be compiled and shared at future eSMOC Committee meeting

More Related