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Four Generations and the Impact on Surgery

Four Generations and the Impact on Surgery. Clive Grant Professor, Mayo Clinic. “ Our civilization is doomed if the unheard-of-actions of our younger generations are allowed to continue. * ”. * Inscription on a 4,000 year old Sumerian tablet. Four Generations Together Harmony??.

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Four Generations and the Impact on Surgery

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  1. Four Generations and theImpact on Surgery Clive Grant Professor, Mayo Clinic

  2. “Our civilization is doomed if the unheard-of-actions of our younger generations are allowed to continue.*” *Inscription on a 4,000 year old Sumerian tablet

  3. Four Generations TogetherHarmony?? • 1st Time in History • Traditionalists: pre 1946 • Baby Boomers: 1946-1964 • Generation X: 1965-1980 • Millennials (Generation Y): 1981-2000 Implications for residency, fellowship, practice, partnerships—entire career

  4. Generation: Definition • Identifiable Group Shares • Birth years • Significant life events, critical developmental stage • Mutual values, beliefs, attitudes, behavior • Even with aging, opinions don’t change • Disclaimer • Generalizations—exceptions • I am a “reporter” not an investigator!

  5. Gen X, Millennials In Workforce2000 • CEO Deloitte—Jim Wall • “My kids have very different attitudes than I do concerning life, careers…you name it. Something is happening that goes beyond my being old and their being young. And many of our partners are sensing the same thing.” • Next 14 yrs: >80% Deloitte’s external client-facing employees under age 35

  6. Ordering Coffee Traditionalists Boomers Gen X Millennials Coffee with cream, please Large latte to go Organic Five Country Espresso blend, medium grind, will blend myself Grande nonfat sugar-free half-caf 2 pump vanilla latte with 1 inch of foam, 180 degrees, light whip and a sprinkle of cinnamon and sugar; sitting in drive-through with a long line of cars

  7. Traditionalists1922-1945 • Characteristics • WW II, Depression • Job well done • Do 1 thing well, move on • “Company men” • Delayed gratification • Patriotic, conservative • Hierarchy, law and order • Command, control

  8. Traditionalists • Characteristics • Sacrifice • Church, government • Dad worked • Mom home • Divorce—scandal • Education, a dream • Teacher, classroom • Face-to-face • Hand-written note

  9. Traditionalists • Characteristics • Technology—vacuum tube radio, hand-crank mimeograph, rotary phone • Heroes: Eisenhower, FDR, Babe Ruth, Patton, Churchill, Superman • Star Spangled Banner

  10. Baby Boomers1946-1964 • Characteristics • “Workaholic” • “Live to work” • Self-sacrifice • Optimists • Personal gratification • Compensation • Accumulate stuff • “Change” of command • Woodstock • Neil Armstrong, moon

  11. Boomers • Characteristics • Assassinations, Vietnam • Competitive, cynicism • Sexual revolution • Rock ‘n’ roll • Technology—color TV, Polaroid, calculator • John Kennedy, John Lennon, John Glenn • Divorce ↑↑ to 50%

  12. Generation X1965-1980 • Characteristics • Self reliant, skeptical • Watergate, Clinton, church, corporate scandals • Shuttle explosions—2! • Corporate downsizing • “Latchkey kids” • World Trade Center bombing—1993

  13. Gen X • Characteristics • Berlin Wall falls • “Work to live” • Work/life balance!! • Accuse Boomers of VDD • Maximize career, not job; portable skills • Instant gratification • Personal computers, Microsoft

  14. Millennials (Generation Y)1981-2000 • Characteristics • Technology—natives • “Helicopter” parents of “trophy” children • Interviewed, secured slots for preschool, play groups--pre-birth! • Empowered (entitled?) • Consumers extraordinaire • Relaxed dress codes…. if any

  15. Millennials • Characteristics • Customized products: what they want, when they want it, how they want it, not afraid to ask • Self-confident, possessed? • Frequent, personal, focused, positive feedback • Technology!! • Everything immediate • Cashless—plastic, e-everything • Constant partial attention

  16. Millennials • Characteristics • “Fear” • Columbine, AIDs, Terrorism, 9-11 • Corporate scandal

  17. Millennials • Learning • College a “given” • Means to an end • $$$ • Digital media • “Play-to-learn” • Graphic based • “Just-in-time” learning • Information Tech • Search engine • Access key • Veneer vs depth? • Information literacy • Information fluency

  18. So…..What’s the Problem?

  19. Xers, Millennials Answer • “It’s a whole new world out there, with new playing fields, rules and players. Your choice is either to learn this new game or continue to be the best player in a game that is no longer being played.” Larry Wilson, Competitive Edge

  20. Solutions To Achieve Harmony • Boomer search • Google….‟managing multigenerational workforce” • 32/100 second • 2,850,000 articles • Can’t get through them all today!

  21. Answers: ContextWork, Education, Communicate… • One Example • Generations at Work (Zemke) • ACORN • Accommodate generational differences • Create choices • Operate from sophisticated management style • Respect competence, initiative • Nourish retention

  22. Interaction: Young, OlderRelevance, Applicability • Key Personal Advantages • Face-to-face with thought, practice leaders • Comfortable interchange • Open collegial communication • Not possible from just electronic means • Facilitate info literacy, fluency • Interactive program • Special, memorable, “worth it”

  23. X’ers and Millennials They’re here! “The young do not know enough to be prudent, and therefore they attempt the impossible, and achieve it, generation after generation.” Pearl S. Buck

  24. Clive Grant My appreciation @CliveSGrant for invitation to speak #PhoenixSurg2015

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