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Building a Community of Practice: Best Practices for Managing Virtual Teams

This guide outlines essential tools and strategies for creating and sustaining a community of practice that enhances the management of virtual teams. Gain insights into identifying best practices, fostering collaboration, and leveraging innovative methods for communication. Explore ways to engage community leaders and avoid redundant efforts while focusing on self-sustaining solutions. Learn about effective scheduling, web conferencing, online collaboration tools, and the importance of feedback and iteration in practice development.

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Building a Community of Practice: Best Practices for Managing Virtual Teams

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  1. California State Library February 8, 2011 Building a Community of Practice: Tools for Managing Virtual Teams

  2. Learning Objectives

  3. How do you know it’s a best practice? Gold Standard Fixed Rules

  4. Creating Best Practices: Ask Questions Flickr: automicity

  5. Creating Best Practices: Ask Questions Flickr: automicity

  6. Creating Best Practices: Research Flickr: skycaptianwo

  7. Creating Best Practices: Research Flickr: skycaptianwo

  8. Creating Best Practices: Hypothesize (Vision)! Flickr: Pip Wilson

  9. Creating Best Practices: Hypothesize (Vision)! Flickr: Pip Wilson

  10. Creating Best Practices: Experiment Flickr: Dan Zen

  11. Creating Best Practices: Experiment Flickr: Dan Zen

  12. Creating Best Practices: Analyze Results Flickr: Auntie P

  13. Creating Best Practices: Analyze Results Flickr: Auntie P

  14. Cycles of Innovation Flickr: JohnB49

  15. Best practices live when you build and sustain a community of practice. Creating Best Practices: Communicate Results Flickr: ckhamken

  16. Building a Community of Practice Flickr: VilhelmSjostrom

  17. Building a Community of Practice Avoid replicating or conflicting with existing programs. Flickr: VilhelmSjostrom

  18. Building a Community of Practice Flickr: VilhelmSjostrom

  19. Building a Community of Practice Flickr: VilhelmSjostrom

  20. Benefits of Collaborating Flickr: clspeace

  21. Benefits of Collaborating • Avoid reinventing the wheel. • Send feedback about what you learn to others. • Get their feedback when they adapt your tools. • Focus on solutions that are self-sustaining. • Continually moving forward. • Commit to placing volunteers in leadership roles. • Community leaders view your library as an important player in community leadership. • Community leaders want to align and come to the table when you need support. Flickr: clspeace

  22. Reality Check • Economics • Geography • Schedules Flickr: pnash

  23. Tools for Managing Virtual Teams: Categories Flickr: romainguy

  24. Tools for Managing Virtual Teams: Categories Flickr: romainguy

  25. Tools for Managing Virtual Teams: Categories Flickr: romainguy

  26. From a Crowded Field Flickr: Stabilo Boss

  27. Collaborative Tools Emerged

  28. Scheduling Flickr: anua22a

  29. Scheduling Flickr: anua22a

  30. Scheduling • Start with a free online scheduler • Limit choices • Give everyone the Administrator link • Follow up as needed via email with meeting link or call-in details Flickr: anua22a

  31. Web Conferencing Flickr: romainguy

  32. Web Conferencing Flickr: romainguy

  33. Web Conferencing Flickr: romainguy

  34. Web Conferencing Tips • Audio quality • White board options • Muting • Number of users • Polling • Chat function • Crashing • Intuitive controls • Mac and PC friendly • Easy file and app sharing • Easy to load and join Flickr: romainguy

  35. Video Conferencing Flickr: shawnzam

  36. Video Conferencing • Tandberg Movi • ViVu VuRoom • Skype • ooVoo • SightSpeed • PalBee • iChat • Wengomeeting Flickr: shawnzam

  37. Video Conferencing Tips • Resource consumption • Screen freezing • Ability to login from anywhere • Expense • Video clarity and real time interface • Encryption options Flickr: shawnzam

  38. Online Collaboration Flickr: William Cook

  39. Online Collaboration Flickr: William Cook

  40. Online Collaboration: Workspace Tips • Complexity – what do you really need? • Concurrent editing • Version control • Interface with MS Office including Outlook • Calendar function and sharing • Time needed for initial configuring • Task management • Customization ability • Upload and download speed • Storage capacity Flickr: William Cook

  41. File Sharing Flickr: knile

  42. File Sharing Flickr: knile

  43. File Sharing Tips Flickr: knile

  44. Social Networking

  45. Social Networking

  46. Social Networking Tips • User base • Demographics • Size • Good for real time alerts? • Good for sharing articles? • Understand your market! • What does it take to be authentic in each of these spaces?

  47. “You must be the change you wish to see in the world.” - Gandhi Resources Flickr: Thomas Hawk

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