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Reinventing the Group Advising Model: Montgomery College’s eMAP Project

NACADA Annual Conference. Chicago, IL – October 1-4, 2008. Reinventing the Group Advising Model: Montgomery College’s eMAP Project. Jamin Bartolomeo Tim Kirkner Julie Levinson . Agenda. 1. Background. 2. Demonstration. 3. Statistics. 4. Lessons Learned & Next Steps. 5. Discussion.

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Reinventing the Group Advising Model: Montgomery College’s eMAP Project

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  1. NACADA Annual Conference Chicago, IL – October 1-4, 2008 Reinventing the Group Advising Model: Montgomery College’s eMAP Project Jamin Bartolomeo Tim Kirkner Julie Levinson

  2. Agenda 1. Background 2. Demonstration 3. Statistics 4. Lessons Learned & Next Steps 5. Discussion

  3. Who are we? • open enrollment, two-year college • three campuses in Maryland (Rockville, Germantown & Takoma Park/Silver Spring) • enrollment at the largest campus is around 15,000 full- and part-time students • serves students of all ages, with the majority falling between the ages of 18- to 24-years-old; • approximately 44% white, 16% Hispanic, 22% African American, & 18% Asian

  4. Institutional Goal: serve as many members of the community as possible The Challenge: efficiently delivering student services Past Approach: counseling faculty regularly conduct group advising sessions with all new students Group Advising at Montgomery College

  5. Group Advising at Montgomery College How did it work? • mandatory program for new students • face-to-face instruction • typically ran for 2-hours • two versions • MAP (Montgomery Advising and Placement Program) • IMAP (MAP for non-native English speakers) • program outcomes: • learn facts essential for success at MC • identify courses for first semester • obtain test results and understand course placements

  6. Montgomery College Group Advising Program (MAP) Group Advising at Montgomery College An Evolution…

  7. Attendance Over Past 5 Years 2006 2005 2575 2284 2007 # of Students Attending Group Advising (MAP) Sessions 2589 2004 2559 1885 2003

  8. How many students did we see in 2007? MAP 2589 25 Full-Time Counselors + 12 Part-Time Counselors + Faculty Advisors IMAP 2102 Walk-In 36089

  9. There Has To Be Another Way…the eMAP! Delivery Challenges Finding space on campus to deliver MAPs. Large volume of students in weeks leading up to start of semester. (Students wait until the last minute to attend MAP). During peak time, counselors are busy conducting MAPs rather than individual advising.

  10. convenience for students free up counselors for more in-depth advising/counseling more effectively deal with latecomers accommodate different learning styles consistent new student advising across 3 campuses appealing to millennial students students will still want one-on-one session programming costs different advising models at each campus not connected to Banner; still need to come in for scores lack of technical support no means to verify student actually completed eMAP To eMAP or Not to eMAP? Benefits Concerns

  11. Developing the eMAP… • Reviewed existing models of online group advising/new student orientations • Evaluated delivery options & programming support • Outlined step-by-step process for accessing eMAP & obtaining course placements • Identified topics/modules & presentation format (text, graphic, audio, video, animation) • Developed outcomes for each module • Wrote script – created storyboards & recorded audio

  12. Creating the Storyboard http://www.montgomerycollege.edu/Departments/studev/emap/toolkit/emapsamplestoryboards.pdf PowerPoint

  13. Translating the Storyboard

  14. Internet access Adobe Flash player open access; no password required working printerto print certificate of completion (PDF file) interactive content with audio, graphics and animation closed captioning for audio segments required quizzes at the end of each module; loops back to content if answered incorrectly eMAP Demonstration Technical Requirements: Key Features:

  15. # Completed in Jan. – Sept. 2008 Launching the eMAP 182 2078

  16. How did we do? .. the Evaluations After completing the eMAP, students were asked to complete this short survey. General Statistics Rockville Surveys: 166 TP/SS Surveys: 475 Total Surveys: 641 * Represents 30.8% of eMAP takers

  17. How long to complete eMAP? 60+ Minutes 45-60 Minutes 30-45 Minutes

  18. eMAP Outcomes…

  19. eMAP Outcomes.. (continued)

  20. eMAP Outcomes.. (continued)

  21. Revisit “to eMAP or Not to eMAP?” convenience for students free up counselors for more in-depth advising/counseling more effectively deal with latecomers accommodate different learning styles consistent new student advising across 3 campuses appealing to millennial students asking more sophisticated ?’s, requiring less counselor time used internal resources and grants worked collaboratively with all interested parties for buy-in created a work around for students to obtain scores at Counseling offices offered in-person advising and worked with Help Desk to create FAQs used Excel to document all usage Making it Work! Concerns Benefits students will still want one-on-one session programming costs different advising models at each campus not connected to Banner; still need to come in for scores lack of technical support no means to verify student actually completed eMAP

  22. E-MYTHS • Will put us out of a job - will reduce enrollment in our student development courses - students won’t need to see a counselor • It is not as effective as our face to face group session • students with developmental reading placement won’t get it • need to ensure that students won’t just “click through” • face-to-face program didn’t have these problems http://www.montgomerycollege.edu/Departments/studev/emap/emapfaculty.wmv

  23. Next Steps • Re-evaluation • Review data and make necessary changes • Transition to next version • Who and how will we make changes for the next version? • Limited access to technical support.

  24. Version 2.0 Wish List • Online tracking • Currently keeping lists • Online post-eMAP evaluation • Currently using paper survey • Technical support • Create a help section • Link IT Help Desk

  25. Version 2.0 continued… Integrate Banner scores online

  26. Discussion If you can find a path with no obstacles, it probably doesn’t lead anywhere. - Frank A. Clark People are very open-minded about new things - as long as they're exactly like the old ones. - Charles Kettering http://www.montgomerycollege.edu/Departments/studev/emap/toolkit/

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