1. MembershipRetention Erica Majba D23 Lt Governor

2. Membership Numbers • ZI focus on Membership numbers • ZI changes to the By Laws relating to Membership –invitation to join, classification, diversity of classification, club attendance. D23 Results of ZI Exit Survey • We work very hard to introduce and induct new members. • D23 Target for Membership • There is a high risk of losing new members within 2 years.

3. ACTIVITY – Use post it notes Describe the picture using single words or phrases • TEAM • SUM OF THE PARTS • DIFFERENCE / DIVERSITY • LINKING • CO-OPERATION • GROUP UNDERSTANDING • PLAN

4. ACTIVITY – Use post it notes Describe the picture using single words or phrases • LEADER • DIRECTION • PURPOSE • TEAM • CANNOT DO IT ALONE

5. ACTIVITY – Use post it notes Describe the picture using single words or phrases • TEAM • FOCUS • CO-ORDINATION • COMMUNICATION • TRUST • SILLY / RISK • FUN • COMPETITION

6. We work together to improve the lives of women! There is no “I” in team! We cannot all be “Chiefs” We cannot all be “Indians” We need to have good team skills and a clear understanding of our goals! Sharon Helen

7. TEAM BUILDING • WHERE ARE WE GOING? • - Vision & Mission • - Purpose • WHO IS GOING TO DO WHAT? • Roles & Responsibilities • HOW WILL WE DO IT? • Meetings • Committees • Policies & Procedures • WORKING TOGETHER • Fellowship & Fun • Communication • Courtesy, Civility & Respect

8. COURTESY / CIVILITY / RESPECT • George Washington created rules for civil and decent behaviour for example: • “Shake not the head, feet, or legs. Roll not the eyes, nor lift one eyebrow higher than the other; wry not the mouth; and bedew no man’s face with your spittle by approaching too near him when you speak.”

9. Stephen L. Carter –Professor of law at Yale Article “Civility: manners, morals and the etiquette of democracy” • Our duty to be civil toward others does not depend on whether we like them or not. • Civility requires that we sacrifice for strangers, not just for people we happen to know. • Civility has two parts: generosity, even when it is costly, and trust, even when there is risk. • Civility creates not merely a negative duty not to do harm, but an affirmative duty to do good. • Civility requires a commitment to live a common moral life, so we should try to follow the norms of the community if the norms are not actually immoral. • We must come into the presence of our fellow human beings with a sense of awe and gratitude.

10. Civility cont. 7. Civility assumes that we will disagree; it requires us not to mask our differences but to resolve them respectfully. 8. Civility requires that we listen to others with knowledge of the possibility that they are right and we are wrong. 9. Civility requires that we express ourselves in ways that demonstrate our respect for others. 10. Civility requires resistance to the dominance of social life by the values of the marketplace. Thus, the basic principles of civility – generosity and trust – should apply as fully in the market and in politics as in every other human activity. 11. Civility allows criticism of others, and sometimes even requires it, but the criticism should always be civil.