1. TOWARDS BETTER HUMAN RELATIONS Guidelines For Getting Along Better With People

2. Be Polite and Well-Mannered • Remember the golden words: Please Thank You Sorry Excuse Me Welcome Good Morning Assalamualaikum

3. Remember People’s Name • Wonderful effect • Use the names at every opportunity

4. Be Cheerful, Remember To Smile • Sour-faced generates a negative atmosphere • A smile goes a long way to please and harmonize things

5. Practise Appreciation • Normal : people like to feel important and to be appreciated • Sincere appreciation – words like : Well done You did a good job Keep it up

6. Show A Sincere Interest In Others • Care and concern • With honesty and sincerity

7. Be A Good Listener • Showing patience • Concentration • Concern • empathy

8. Be Patient, Tolerant and Understanding • Don’t lose your temper • Learn to ignore minor irritations • Who likes an impatient, bad-tempered, grumpy person lacking in understanding?

9. Always Be Kind and Helpful • No man is an island • Learn to care and share

10. Don’t Argue With People • Arguing is a no-win situation • We can disagree, but… without being disagreeable • Train and practise to clarify, explain with a calm. Positive and balanced mind.