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Helpful Hints for understanding your ITS Billing Statements

Helpful Hints for understanding your ITS Billing Statements. Making sense of your 321 and 323 Object using your CRFN screen and your ITS Billing statement This is not always an easy task There is some mathematics involved We’d like to help by explaining how it works. 321. 321 and 323. 321.

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Helpful Hints for understanding your ITS Billing Statements

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  1. Helpful Hints for understanding your ITS Billing Statements • Making sense of your 321 and 323 Object using your CRFN screen and your ITS Billing statement • This is not always an easy task • There is some mathematics involved • We’d like to help by explaining how it works

  2. 321 321 and 323 321 323

  3. Your ITS Billings Statement consists of Service & Equipment charges and Usage Charges • Service & Equipment charges have 2 categories • Recurring Charges – You see these charges every month. For example dial tone and voice mail. These recurring charges are always 321 Object code • One Time charges – These charges are for your monthly cellular costs for service and equipment and for any work TSR work that TNS had done that month. For example, labor charges, phone moves. These one time charges can be split between the 321 and the 323 Object codes.

  4. Usage Billing • Usage is also divided into categories • Long distance usage is chargeable calls made from your desk telephone, calling card, travel code, plus the Universal connectivity charge. These charges are related to the 321 Object class. • Cellular usage is the detailed calls made from and to your cellular phone. This includes voice , data and text messaging. These charges are related to the 323 object class.

  5. 321 321 321

  6. 323 321

  7. So what do we have... • Service and Equipment breaks down like this • 321 is the sum of 788.50 2.53 7.28 11.66 • Add in your LD usage of 62.80 and see that your CRFN screen entry for 321 Object class is 872.77

  8. The 323 total sums up like this… • 345.83 (the one time cellular total) and add in the cellular usage of 95.60 and you have your CRFN screen total of 441.43. • ONE TIME CHARGES • Cellular Phone (Continued) BILLING ID, LOCATION, DATES • QTY DESCRIPTION AMOUNT----- Cellular Phone Subtotal 345.83 • USAGE BILLING PERIOD: 10/01/05 - 10/31/05 Cellular 95.60

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