1. Oral presentation

2. Presentation skills are needed for business functions: • Marketing products &services • Performance of executive functions; • Briefing • Administration • Persuasion of customers

3. Persuasion skills • condensed writing • Using bullet notes * • Structuring & organising notes • Public speaking skills: • Holding audience attention • Maintaining theme focus • Sustaining interest using visual aids • Using electronic support if needed

4. Bullet notes* Definition Catchy & telling phrases which condense ideas • Into brief and effective words, phrases and labels inorder to achieve an easy , clear and quick recognition and understanding of them.

5. Uses of Bullet notes • They are useful in: • Explaining complex and abstract ideas • Presentation before ideas • Listing of facts and ideas • Briefing different tasks • Analysing a concept

6. Bullet notes & language skill • Precision to be obtained by • Avoiding unnecessary linguistic padding • Redundancy ( pointless • usage of words) • Circumlocution ( indirect of saying something) • Repetition • Poetic language • Free and easy use of words

7. Oral presentation without electronic support • Tips • Make an audience analysis and profile • Define the main idea in a simple statement • Limit your talk • Use the direct approach (inform good news directly) • Use indirect approach( prepare the audience to receive the bad news-indirectly )

8. Seek attention of the audience with an interesting opening: • A surprising statistical figure, an anecdote, a startling piece of relevant information of quote, a current news items etc. • Give an interesting introduction • Let the topic deal with the following questions: • What, When, where, which and how • Conclusion • Entire content put in a nut shell

9. Method of delivery • Memorizing [difficult for professionals] • Speaking from notes[suited for business transactions] • Reading[policy documents, definitions, excerpts quoted at length] • Extempore speaking[if knowledge of the subject is thorough] • Overcoming stage fright by being confident

10. Meet questions • Focus on the questions &answer • Pay attention to body language • Do not dodge • Rephrase questions analytically • Avoid arguments • Answer correctly