1. Completing Reports and Proposals Excellence in Business Communication, 7e

2. Three-Step Writing Process • Planning • Writing • Completing Excellence in Business Communication, 7e

3. Completion Process • Revising • Producing • Proofreading • Distributing Excellence in Business Communication, 7e

4. Revising Reports and Proposals • Style and tone • Organization • Readability • Content Excellence in Business Communication, 7e

5. Producing Reports and Proposals • Design elements • Report-writing teams • Computer resources • Audience expectations Excellence in Business Communication, 7e

6. Components of Formal Reports • Prefatory parts • Text of the report • Supplementary parts Excellence in Business Communication, 7e

7. Authorization letter Cover page Letter of acceptance Title fly or title page Synopsis/abstract Table of contents Letter of transmittal Executive summary Prefatory Parts Excellence in Business Communication, 7e

8. Text of the Report • Introduction • Body • Closing Excellence in Business Communication, 7e

9. Supplementary Parts • Appendixes • Bibliography • Index Excellence in Business Communication, 7e

10. Cover Title fly Title page Table of contents List of illustrations Proposal request Executive summary Letter of transmittal Components of Formal Proposals Excellence in Business Communication, 7e

11. Text of the Proposal • Introduction • Body • Closing Excellence in Business Communication, 7e

12. Proofreading Reports and Proposals • Inconsistencies • Errors • Missing components Excellence in Business Communication, 7e

13. Distribution of Reports and Proposals • Physical • Electronic • Web-based Excellence in Business Communication, 7e

14. Reactions to Reports • Positive response • Half-hearted praise • No action • Serious criticism Excellence in Business Communication, 7e