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Shelter Ambassador Training

Shelter Ambassador Training. How to make the best impression on visitors. What is a Shelter Ambassador?. Someone who is willing to tell others about the Front Street Animal Shelter . Offsite events. What to do. What NOT to do. Watch your assigned animal carefully!

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Shelter Ambassador Training

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  1. Shelter Ambassador Training How to make the best impression on visitors

  2. What is a Shelter Ambassador?

  3. Someone who is willing to tell others about the Front Street Animal Shelter

  4. Offsite events

  5. What to do What NOT to do • Watch your assigned animal carefully! • Engage the community and tell them about the shelter • Share why you volunteer and why the shelter matters to you • Talk about our mission – “We Save Lives!” • Let visitors know how they can help • Let your animal wander where you can’t see them • Let your animal engage with another animal • Talk about euthanasia – if asked talk about how things have improved • Stand back and not talk to visitors • Not answer questions or answer with “I don’t know” Making a good impression

  6. How to make a good impression in 30 seconds! The Elevator speech

  7. Four Steps to a good Elevator Speech: • Step 1: Opener – Starts the conversation • Have I mentioned that I volunteer at… • Are you familiar with the Front Street Shelter… • Have you heard about… • Did you know that there are thousands of homeless pets in Sacramento?

  8. Four Steps to a good Elevator Speech: • Step 2: Mission – Explain what we do and how we help the community • Our mission is to Save Lives! • We focus on saving homeless animals… • Our work includes … • You may have seen us on TV/newspaper about…

  9. Four Steps to a good Elevator Speech: • Step 3: Personal Involvement – why do you volunteer here? • I’ve volunteered here since … • I enjoy volunteering here because… • I am proud to volunteer here because… • I am really excited about this project/program… • The reason why I became involved was…

  10. Four Steps to a good Elevator Speech: • Step 4: Learn More – How can the listener learn more about the shelter? • We have a great website – check it out at www.sacpetsearch.com... • If you’d be interested in learning more, I’d be happy to tell you… • We have a fantastic Facebook page – Front Street Animal Shelter, City of Sacramento • We are always looking for volunteers to help with… • Would you be interested in learning more about how you can help… • We have this great event coming up – you’re invited!

  11. Time to practice!

  12. Questions?

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