### Enhancing Company Performance through Effective Group Dynamics and Team Management ###
Chapter 9 outlines the critical role of group dynamics and team management in enhancing company performance. It emphasizes the importance of self-managed teams, supportive policies, and skilled supervisors. The chapter introduces the group development model, phases such as forming, storming, norming, and performing, and emphasizes the dangers of groupthink. Additionally, it discusses emotional behaviors within teams, success factors for effective team dynamics, and the necessity of social capital and group norms. The insights and activities provide a practical framework for fostering collaboration and maximizing team effectiveness. ###
### Enhancing Company Performance through Effective Group Dynamics and Team Management ###
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Presentation Transcript
Chapter 9 Group Dynamics and Teams
company performance • organizational learning and adaptability • employee commitment Self Managed Teams Benefits
Supportive top management Policies that promote teamwork Supportive organizational climate Skilled supervisors and team members Successful Work Teams
Model of Group Development Adjourning Performing Norming Storming Forming
Groupthink • Members of a highly cohesive group • Belief in invulnerability • Belief in inherent morality • Stereotyping outsiders • Fail to explore alternative course of action • Mindguard
Content Process
Task Behaviors • Initiating • Seeking information or opinions • Clarifying and elaborating • Summarizing • Consensus testing • Reality testing • Orienting
Group Maintenance • Gatekeeping • Encouraging • Harmonizing and compromising • Using humor
Emotional Issues: • causes of self oriented emotional behavior • Types of emotional behavior resulting from tension: • Tender emotions: supporting, depending, pairing up • Tough emotions: anger, hostility, self assertiveness • Denial of all emotion: withdrawal, falling back on logic
Disabling Anti group behaviors: • Clown • Ego trip • Recognition seeker • ???
Pure types of reducing tension and expressing emotions • Friendly helper orientation: accept tender, deny tough • Tough battler: accept tough & deny tender • Logical thinker: deny all emotion reason
Success Factors for Teams • Clear, engaging direction • A real team task • Team rewards • Basic material resources • Authority to manage the work • Team goals • Strategy norms
Social Capital Trust Reciprocity Social Networks
Group Norms: unwritten rules that define what attitudes and behaviors characterize a good group member Inner Outer Activity: Task: To be the most effective group To list and prioritize 10 items that make an effective team Inner: 4 minutes rotated to work on task You may only work on problem when acting as the inner circle Switch every 4 minutes with outer circle After two sessions as inner circle, consult with outer
Follow-up: • Discuss individual/group behavior • What kind of group were you? • Was the group cohesive • How did cohesiveness relate to performance? • Groupthink? • Group norms? • Conflict? • Social loafing? • Participation
Requirements for Monday - Today!! • Each group will need: • 1 raw egg no egg beaters plz • 6 plastic straws • 1 yard of scotch tape • 1 plastic jar
