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Human Resource Management

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  1. Human Resource Management

  2. Exam Requirements • Candidates should be aware of the manager’s role more than an administrative process. • Insights into strategic aspects of management. • Practice should be understood in terms of sound theoretical reasoning.

  3. The purpose of Human Resource Management reflects: • The need to get the best from human resources in an organisation. • The need to create the best possible environment for the work force.

  4. The origins of personnel management are related to: • The growth of large organisations and bureaucracy. • The need for increased efficiency. • The influence of the welfare movement, unions and government.

  5. The main areas covered by personnel departments are: • Employment – policy & planning, Wages and Salaries, Employee motivation • Recruitment & Selection • Industrial Relations and Joint Consultation • Safety, Health and Welfare • Education and training

  6. Employment • Manpower planning. • Interviews. • Engagement of employees, transfers, promotion, dismissals. • The induction of new employees. • Liaison with recruitment sources. • Personnel statistics, hours of work, overtime. • The application of the companies terms and conditions of employment.

  7. Wages and Salaries • Maintain company wage structure, assess and control differential rates of pay. • Authorise deductions from wages. • Control work study and incentives.

  8. Industrial Relations and Joint Consultation • Negotiations with trade unions. • Maintain and improve machinery for joint consultation, and grievance procedures. • Deal with any matters requiring arbitration and conciliation.

  9. Safety, Health and Welfare • Medical examinations and records. • Accident prevention, safety training, application of statutory regulations. • Contact with Factory Inspector. • Run any sick clubs, schemes and pensions. • Social and recreation facilities. Long term service awards and grants.

  10. Education and Training • For new employees, apprentices, and for people in line for promotion. • Encourage further education through day release, evening classes, seminars and short courses. • Produce information bulletins and news sheets.

  11. The HRM model emphasises: • the need to search for new ways of working • the central role of managers in promoting change • the treatment of workers as individuals rather than part of a collective workforce • the encouragement of workers to consider management as 'partners' rather than as opponents - 'us and us', rather than 'us and them'

  12. Exercise Human Resource Management is essential for the success of any organisation. Discuss

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