1 / 13

Group Communication Notes

Group Communication Notes. Professional Communications-Lopez. . Groups – Small number of people who identify and interact with one another because of a common interest, bond or goal. A. Names 1. ___________– specialized task 2. ________– Power to make decisions

mshade
Télécharger la présentation

Group Communication Notes

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Group Communication Notes • Professional Communications-Lopez

  2. . Groups – Small number of people who identify and interact with one another because of a common interest, bond or goal. • A. Names • 1. ___________– specialized task • 2. ________– Power to make decisions • 3. ____________ – formed to support & defend causes of the group. Committee Team Advocacy

  3. . Characteristics of groups • 1. Limited size – 4-6 people • 2. Shared goal • 3. Face to face meetings • 4. Meetings over time

  4. . Importance of groups • 1. Benefit to larger group or organization • 2. Benefit to individual

  5. D. Kinds of groups • 1. Task groups – purpose is to accomplish a specific job or task • a. Information-gathering • b. Policy-making • c. Action group • 2. Social groups – join for personal reasons • a. Informal – membership encouraged, but not required • b. Formal – Members are chosen to participate

  6. Functions of groups • 1. Planning – envision results, consider the people involved, the occasion & task • 2. Problem-solving – Difference between the way something is and the way it should be. • a. Define the problem • b. Analyze the problem • c. Establish the criteria for the best solution • d. List all possible solutions • e. Choose the best solution • f. Implement the solution

  7. Interacting in groups • Group Roles • 1. Initiator – gets group started toward achieving group goal • 2. Facilitator – Helps group follow through on tasks; holds group together

  8. 3. Agitator – brings negative energy to group, non-productive, works against group goals • a. nonparticipant • b. distracter • c. clown • d. complainer • e. critic • f. absentee

  9. Interactive – everyone should participate • 2. Focused – One topic at a time • 3. Organized • 4. Cooperative • 5. Effective – may need to do research beforehand

  10. . Participating in groups • . Effective Verbal strategies • 1. Ask clear questions • 2. State your ideas, opinions, and position • 3. Use courtesy and tact • 4. Provide constructive criticism

  11. . Effective non-verbal strategies • 1. Dress & grooming – appropriate for kind of group; don’t offend others • 2. Time – be on time or inform others if you won’t be there. • 3. Space & distance – don’t crowd; respect others personal space • 4. Eye contact – is important; make sure you can see all members • 5. Volume & tone – speak loud enough; be careful of tone • 6. Gestures & movement – Helpful to add emphasis to your messages

  12. . Use effective listening skills • 1. Critical listening • 2. Deliberative listening • 3. Empathic listening

More Related