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Group Communication

Group Communication. Define Groups. Small number of people who identify and interact with one another because of a common interest, bond or goal. Names. Committee specialized task Team Power to make decisions Advocacy formed to support & defend causes of the group.

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Group Communication

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  1. Group Communication

  2. Define Groups • Small number of people who identify and interact with one another because of a common interest, bond or goal.

  3. Names • Committee • specialized task • Team • Power to make decisions • Advocacy • formed to support & defend causes of the group

  4. Characteristics of groups • Limited size • 4-6 people • Shared Goal • Face to Face Meetings • Meet over time

  5. Importance • Benefit to larger group or organization • Benefit to individual

  6. Kinds of Groups • Task groups • purpose is to accomplish a specific job or task • Information-gathering • Policy-making • Action group • Social groups • join for personal reasons • Informal • membership encouraged, but not required • Formal • Members are chosen to participate

  7. Functions • Planning • envision results, • consider the people involved, • the occasion & task • Problem Solving • Difference between the way something is and the way it should be.

  8. Group Problem Solving • John Dewey • Philosopher and educator • Thought groups should cultivate vital habits of democracy • Stick to a Pattern • Discussions should follow a logical, sequential flow • Six main steps

  9. 1. Define the Problem. • Understand it • Limit the problem • Record what you have decided

  10. 2. Analyze the Problem. • Break the problem down

  11. 3. Establish Criteria for Best Solution. • Determine set of standards for a solution to meet

  12. 4. List All Possible Solutions. • Brainstorm • Write down everything • Don't cut off discussion

  13. 5. Choose the Best Solution • Make careful comparison of each potential solution. • How does it match the criteria?

  14. 6. Implement the Solution. • Find a way to test it out. • Make sure the solution is practical.

  15. What are the three kinds of Discussion Formats? 1 2 3

  16. Panel Discussion • Relatively informal • Members face the audience, but talk to each other • An open forum may follow; members invite questions or direct questions • A special kind of panel is a round table • 3 to 8 people • sit around a table and discussion suggestions

  17. Symposium • More formal • Present opposing points of view • Experts deliver short speeches on a specific topic • Discussion leader • Introduces each • Gives a brief statement at end of each presentation to link together • At end of session, directs an questions and answers

  18. Town Hall Meeting • Dates back to the colonies • At that time a vote was taken after the town discussion • Today used by TV where people in the audience and at home speak their minds and ask experts questions

  19. Interacting in Groups • Group Roles • Initiator – gets group started toward achieving group goal • Facilitator – Helps group follow through on tasks; holds group together • Agitator – brings negative energy to group, non-productive, works against group goals

  20. Types of Agitators • Nonparticipant • Refuses to take part • Distracter • They seek attention, and to get it, they will bring up irrelevant topics. • Clown • Pulls attention with jokes

  21. Types of Agitators • Complainer/critic- • They find fault with everything. • Absentee • Never attends • Monopolizers – • They interrupt, ramble and repeat.

  22. Group Discussion • Interactive – everyone should participate • Focused – one topic at a time • Organized • Cooperative • Effective – may need to do research beforehand

  23. Participating in Groups • Effective Verbal strategies • Ask clear questions • State your ideas, opinions, and position • Use courtesy and tact • Provide constructive criticism

  24. Participating in Groups • Effective non-verbal strategies • Dress & grooming – • appropriate for kind of group; don’t offend others • Time – • be on time or inform others if you won’t be there. • Space & distance – • don’t crowd; respect others personal space • Eye contact – • is important; make sure you can see all members • Volume & tone – • speak loud enough; be careful of tone • Gestures & movement – • Helpful to add emphasis to your messages

  25. Participating in Groups • Use effective listening skills • Critical listening • Deliberative listening • Empathic listening

  26. Discussion Cooperative Competitive Panel Forum Round table Town hall meeting Cohesion Criteria brainstorming Constructive conflict Disruptive conflict Moderator Questions of fact Questions of interpretation Questions of evaluation Consensus Groupthink Vocabulary

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