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HUMAN RESOURCE MANAGEMENT Past Paper Questions

HUMAN RESOURCE MANAGEMENT Past Paper Questions. Higher and Intermediate 2 Business Management. CHANGING PATTERNS OF EMPLOYMENT. HIGHER 2007CSQ6a Describe the changing patterns of employment that have occurred in the UK during the past 20 years. 4 INTERMEDIATE 2 2010Q3a

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HUMAN RESOURCE MANAGEMENT Past Paper Questions

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  1. HUMAN RESOURCE MANAGEMENTPast Paper Questions Higher and Intermediate 2 Business Management

  2. CHANGING PATTERNS OF EMPLOYMENT • HIGHER • 2007CSQ6a • Describe the changing patterns of employment that have • occurred in the UK during the past 20 years. 4 • INTERMEDIATE 2 • 2010Q3a • Distinguish between skilled and unskilled workers. Give one • example of each. 4

  3. 2007CSQ6a

  4. 2010Q3a (int2)

  5. RECRUITMENT • HIGHER • SPQ2c • Setting up the call centre will create hundreds of new jobs. • Describe a suitable recruitment and selection process the • manufacturer might use. 7 • INTERMEDIATE 2 • 2006Q3a • A computer software firm is expanding across the UK and needs • to recruit a Marketing Manager for the Scottish market. • Outline the details that would be contained in the Job Description. 5 • Outline the details that would be contained in the Person • Specification. 5 • 2008Q4c • Businesses advertise job vacancies internally and externally. • Explain the advantages and disadvantages of advertising • vacancies internally. 4

  6. 2006Q3a (INT 2)

  7. 2008Q4c (INT 2)

  8. SPQ2c

  9. SELECTION • HIGHER • 2006Q1c • Describe a selection process which may be used to ensure • the best applicants are appointed to work in the restaurant. 5 • 2007Q2d • Various forms of testing are now being used by organisations • to ensure the best candidates are selected for a job vacancy. • Discuss the different types of testing that an organisation • could use to select the best candidate. 6 • INTERMEDIATE 2 • 2007Q5d • Describe the selection process which an organisation may • use to select the right person for a position. 4

  10. 2007Q5d (INT 2)

  11. 2006Q1c

  12. 2007Q2d (part 1)

  13. 2007Q2d (part 2)

  14. TRAINING • HIGHER • 2007CSQ6b • For any organisation, describe the problem of • i) Describe the term induction training. (1) • ii) Outline the benefits of induction training. (4) • 2009Q4b • Describe the different forms of training that an organisation could use. (6) • Describe the costs of staff training. (4) • INTERMEDIATE 2

  15. 2007 CSQ6b

  16. 2009Q4b

  17. APPRAISAL • HIGHER • 2006Q1d • Discuss the value of an appraisal system. 4 • 2008CSQ8 • Discuss the role of appraisal and its ability to motivate staff.6 • INTERMEDIATE 2

  18. 2006Q1d

  19. 2008CSQ8

  20. EMPLOYEE RELATIONS • HIGHER • 2007Q2c • Employee Representative Groups, (eg Trade Unions) use the power of • collective bargaining for the benefit of their members. Describe 3 • advantages of collective bargaining. 3 • INTERMEDIATE 2

  21. 2007Q2c

  22. HUMAN RESOURCE MANAGEMENTPast Paper Questions Higher and Intermediate 2 Business Management

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