1. 2009 ALA/CONUS Store Director’s ConferencePhoenix, AZ July 9, 2009 CSM Victor Garcia Senior Enlisted Advisor

2. Agenda • Guard & Reserve • Sanitation • Safety • Security • Food Recalls • IG Inspections • Senior Enlisted Managers

3. Guard & Reserve • Taking the benefit to all our service members • Very important to our Service member and their families • Outstanding effort by all involved

4. Sanitation • A clean, pleasant store is Article II of the “DeCA Customer Bill of Rights” • Overall clean appearance is first impression on customers – They deserve it • Areas with big “payoffs” are floors, shelves, display counters, restrooms

5. Safety • Safety is everyone’s job • Employees and customers benefit

6. Security • Security is everyone’s job – Do your part • Following measures adds up to secure place to work and shop • Adds to the security of the patrons with a safe place to shop

7. Food Recalls • Fresh, high quality merchandise is Article III of the DeCA Customer Bill of Rights • Military mission requires safe food source – that’s the commissary • Doing a great job during an abnormally active period • DeCA Recognized by FDA for being “the model” for grocery retailers

8. IG Inspections • Inspect what you expect • Keep standards high • Inspector General is there to help you • Compliance to DeCA’s high standards sets us apart from our civilian counterparts

9. Regional Enlisted Managers CMSgt Larry Fullilove DeCA East MCPO Joe L. Valdez DeCA West SGM Linda K. Ricker DeCA Europe

10. "Don't Worry About Me"

11. "The Commissary It's Worth the Trip"

12. Thank You