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Business Letters - Essentials & Layout

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Business Letters - Essentials & Layout

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Business Letters - Essentials & Layout

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  1. Business Letters – Essentials and Layout J. NOVINA STEFFY

  2. Meaning of Business Letters • Formal communication in written form • Used in business contexts

  3. Functions and Need • Exchange information • Create permanent records • Build business relationships

  4. Kinds of Business Letters • Enquiry letters • Order letters • Complaint letters • Adjustment letters

  5. Essentials of a Good Business Letter • Clarity • Brevity • Politeness • Accuracy • Format consistency

  6. Layout of a Business Letter • Sender’s Address • Date • Receiver’s Address • Subject • Salutation • Body • Closing

  7. Sample Format • Display standard layout with parts

  8. Common Mistakes • Spelling/grammar errors • Wrong format • Lack of clarity

  9. Revision Checklist • Correct format • Tone appropriate • No errors

  10. Summary • Well-written letters reflect professionalism and build credibility

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