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Ohio faced significant challenges with WIA performance measures, initially reporting inconsistent and unreliable data. To address this, a new Management Information System (SCOTI) was developed to align with federal reporting requirements. This system utilizes data validation software for quarterly and annual reports. Additionally, performance reminders were implemented to assist case managers, and extensive training was provided to staff and providers. Local areas received participant-level data and tools for accurate reporting, enhancing overall performance management and accountability.
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WIA PERFORMANCE AND DATA VALIDATION Ohio’s Experience with Performance and Data Validation
OHIO’S INITIAL STRUGGLES • Ohio initially struggled making WIA Performance Measures • Initially, data reported was not consistent or reliable
CREATED NEW MIS SYSTEM • Created new Management Information System – SCOTI (Sharing Career Opportunities and Training Information) • Reflects WIASRD and Labor Exchange federal reporting requirements in layout and reporting • Use Data Validation Software to produce federal Quarterly and Annual Reports
PERFORMANCE REMINDERS • Created Performance Reminders that go to Case Managers if they have not entered Performance information into Ohio MIS (SCOTI) system • If information continues to be left blank the performance reminders go to the supervisor • Performance Reminder reports available for administrators
TRAINING ABOUT PERFORMANCE • Worked with SPRA to provide WIA Performance training to Administrators • State staff provided Regional and Local training on WIA Performance to Administrators, Supervisors, Staff and Providers
PROVIDED DATA ON PERFORMANCE TO LOCAL AREAS • Provide Participant level data created for federal USDOL reports to local area staff • Provide state designed Performance Measure Reports via Ohio SCOTI reporting system • Provide training on use of Data Validation Software to Local Areas • Provided additional software to convert Outcome Groups to Numerators/Denominators • Provided Local Area WIASRD files
EVALUATED NUMERATOR/DENOMINATOR DATA TO LOOK FOR ERRORS • Contacted Local Areas to fix incorrect data gleaned from data validation software • Was able to adjust SCOTI system to properly report performance information • Changed system to update Youth Retention reporting data to reflect employment information from UI Wage data • Became aware this data was not being included after evaluating data validation denominators.
Contacts and Questions • Robert J. Haas – WIA Performance • Ohio Department of Job & Family Services • 145 South Front Street - 4th Floor • Columbus, OH 43215 • 614-995-7478 • haasr@odjfs.state.oh.us • Jackie Rhoads – Data Validation • Ohio Department of Job & Family Services • 4300 Kimberly Parkway • Columbus, OH 43232 • 614-995-9050 • rhoadsj@odjfs.state.oh.us