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Dessler, Cole and Sutherland Human Resources Management in Canada Canadian Ninth Edition

Dessler, Cole and Sutherland Human Resources Management in Canada Canadian Ninth Edition. Chapter Seven Orientation and Training. 7. © 2005 Pearson Education Canada Inc., Toronto, Ontario. 7-1. Orienting Employees. -providing new employees with basic background information about:

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Dessler, Cole and Sutherland Human Resources Management in Canada Canadian Ninth Edition

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  1. Dessler, Cole and Sutherland Human Resources Management in Canada Canadian Ninth Edition Chapter Seven Orientation and Training 7 © 2005 Pearson Education Canada Inc., Toronto, Ontario 7-1

  2. Orienting Employees -providing new employees with basic background information about: -the organization -the job Reality Shock -discrepancy between new employee’s expectations and reality © 2005 Pearson Education Canada Inc., Toronto, Ontario

  3. The Training Process Step 1: Needs Analysis -identify required job performance skills -analyze audience -develop specific measurable objectives © 2005 Pearson Education Canada Inc., Toronto, Ontario

  4. The Training Process Step 2: Instructional Design -prepare curriculum -ensure training materials support learning objectives -ensure quality and effectiveness of program elements © 2005 Pearson Education Canada Inc., Toronto, Ontario

  5. The Training Process Step 3: Validation -validate training using representative audience -make revisions based on pilot results © 2005 Pearson Education Canada Inc., Toronto, Ontario

  6. The Training Process Step 4: Implementation -train-the-trainer workshops -focus on presentation as well as content © 2005 Pearson Education Canada Inc., Toronto, Ontario

  7. The Training Process Step 5: Evaluation and Follow-up • Reaction • 2.Learning • 3.Behaviour • 4. Results © 2005 Pearson Education Canada Inc., Toronto, Ontario

  8. Training Techniques On-the-job Apprenticeship Informal learning Job instruction Lectures Audiovisual techniques Programmed learning Vestibule/simulated Computer-based/online Internet and intranet © 2005 Pearson Education Canada Inc., Toronto, Ontario

  9. Training Techniques E-Learning -computer-based training -online training -electronic performance support systems © 2005 Pearson Education Canada Inc., Toronto, Ontario

  10. Training for Special Purposes Literacy training Diversity training Customer service training Training for teamwork Training for first-time supervisors Training for global business © 2005 Pearson Education Canada Inc., Toronto, Ontario

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