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Human Resources and Management

Human Resources and Management. Managing. Managing your business requires you to put operation plans into action. Establishing policies and rules allows your business to run smoothly.

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Human Resources and Management

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  1. Human Resources and Management

  2. Managing • Managing your business requires you to put operation plans into action. • Establishing policies and rules allows your business to run smoothly. • When deciding whether to extend credit, businesses evaluate the character, capacity, and capital of credit applicants.

  3. Operating Policies • Operating policies include: • hours of operation • credit policies • procedures for returning/reworking a product • delivery policies • customer service policies • employee and customer safety policies

  4. Staffing • To determine your specific staffing needs, you must design an organization chart and write job descriptions and job specifications • An organization chart helps you delegate responsibility, authority, and work • Three of the most common types of organizational structures are: • Line • line-and-staff • project organizations

  5. Staffing • Staffing a business, whether ongoing or start-up, requires the same steps-recruiting, screening, setting pay and benefits, and providing training and development • The ongoing business, however has more options and personnel to work with, making it much more complex

  6. Job Descriptions • Job descriptions and job specifications help you determine the kind of employee you want • When trying to find prospective employees, use a recruiting method that best suits the position you want to fill • Try to avoid having so many policies, rules, and regulations that they limit your flexibility in managing your business

  7. Being a Business manager • As a business manager, you will have to: • develop procedures to resolve disputes among employees • ensure that employees are not discriminated against • deal with employees who are performing below expectations

  8. Motivating Employees In order to get the most from their employees, managers can • provide meaningful work • allow for schedule flexibility • involve employees in decision making

  9. Motivating Employees (4) give recognition (5) provide performance evaluations (6) reward performance -delegating responsibility expands an owner's ability to manage in the workplace an it can be very motivating to employees

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