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What does NBX have that VCX Connect doesn’t? Account codes – forced and verified Built-in ACD Desktop Call Assistant TAPI interface 3100 IP phone 3106/7 cordless phones 1-port ATA Legacy Link (Nortel phones) BRI modules Optional NBX Applications eXchange Call Center Executive Assistant
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What does NBX have that VCX Connect doesn’t? • Account codes – forced and verified • Built-in ACD • Desktop Call Assistant • TAPI interface • 3100 IP phone • 3106/7 cordless phones • 1-port ATA • Legacy Link (Nortel phones) • BRI modules • Optional NBX Applications • eXchange Call Center • Executive Assistant • Education module • Legal module • What does VCX Connect have that NBX doesn’t? • End-to-end SIP as standard • Redundant NCP with optional geographic redundancy • Hot desking/mobility • Multimedia as standard • 6-way conferencing (NBX 4-way) • Free Convergence Center Client with 3Com phone license • SIP SDK (thru Open Network™ Program) • Integrated modular gateway options (VCX Connect 100) • Range of VoIP gateways • Phone-to-gateway fallback for remote sites during WAN failure • Call detail reporting PC application • Multiple/personal MoH • Inbound fax to mailbox/email • Optional VCX Applications • Conferencing module • Presence module • IP Telecommuting module • Selected Third-party Applications and Devices(3Com|ON™ Program) • iQNet Solutions VistaPoint Operator Console • EasyRun EPIC Contact Center • ASC Telecom Call Recording • Soft-ex Optimiser Call Management • Reliance Communications SchoolMessenger • Sagem-Interstar XMediusFAX • Polycom IP4000 Conference phone Feature/Function Comparison with NBX 3Com Confidential