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Comparing Features: NBX vs VCX Connect in Communication Solutions

This comparison highlights the distinct features of the NBX and VCX Connect communication systems. The NBX excels with account codes, built-in ACD, a desktop call assistant, and integration options for legacy systems like Nortel phones. Meanwhile, VCX Connect offers advantages such as end-to-end SIP standardization, redundant capabilities, multimedia support, and advanced conferencing options. Businesses must weigh these functionalities to determine which system best fits their telecommunication needs.

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Comparing Features: NBX vs VCX Connect in Communication Solutions

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  1. What does NBX have that VCX Connect doesn’t? • Account codes – forced and verified • Built-in ACD • Desktop Call Assistant • TAPI interface • 3100 IP phone • 3106/7 cordless phones • 1-port ATA • Legacy Link (Nortel phones) • BRI modules • Optional NBX Applications • eXchange Call Center • Executive Assistant • Education module • Legal module • What does VCX Connect have that NBX doesn’t? • End-to-end SIP as standard • Redundant NCP with optional geographic redundancy • Hot desking/mobility • Multimedia as standard • 6-way conferencing (NBX 4-way) • Free Convergence Center Client with 3Com phone license • SIP SDK (thru Open Network™ Program) • Integrated modular gateway options (VCX Connect 100) • Range of VoIP gateways • Phone-to-gateway fallback for remote sites during WAN failure • Call detail reporting PC application • Multiple/personal MoH • Inbound fax to mailbox/email • Optional VCX Applications • Conferencing module • Presence module • IP Telecommuting module • Selected Third-party Applications and Devices(3Com|ON™ Program) • iQNet Solutions VistaPoint Operator Console • EasyRun EPIC Contact Center • ASC Telecom Call Recording • Soft-ex Optimiser Call Management • Reliance Communications SchoolMessenger • Sagem-Interstar XMediusFAX • Polycom IP4000 Conference phone Feature/Function Comparison with NBX 3Com Confidential

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