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If `wireless’ is not equivalent to `cellular’ Then, Is text-only via IP still… `VoIP’ ?!

If `wireless’ is not equivalent to `cellular’ Then, Is text-only via IP still… `VoIP’ ?!. NENA is the Voice of 9-1-1. NENA is the Voice of 9-1-1.

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If `wireless’ is not equivalent to `cellular’ Then, Is text-only via IP still… `VoIP’ ?!

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  1. If `wireless’ is not equivalent to `cellular’ Then, Is text-only via IP still… `VoIP’ ?!

  2. NENA is the Voice of 9-1-1

  3. NENA is the Voice of 9-1-1 NENA was founded in 1981 on the principle of “One Nation, One Number,” in order to help assure ubiquitous 9-1-1 service across the United States of America Today, 25 years later, that initial vision has largely been realized with better than 99% of the U.S. population now covered by some form of 9-1-1 service But, the effort started anew in 2001 with the NENA Future Path Plan and in 2003 with the start of development of NG9-1-1, the IP-based replacement for Enhanced 9-1-1

  4. NENA is the Voice of 9-1-1 The emergency telecommunications landscape is changing quickly Consistent with our Next Generation 9-1-1 vision of emergency help accessible anytime, anywhere, from any device, our new association Mission Statement reads:

  5. NENA is the Voice of 9-1-1 NENA’s Mission Statement NENA, through public and private industry partnerships, is committed to the technological advancement, availability, accessibility and implementation of a reliable system for requesting emergency assistance. In carrying out its mission, NENA promotes:research, planning, standards development, training and education.

  6. NENA is the Voice of 9-1-1 NENA has 6,735 current members in both public and private sectors - 1,168 new members in 2006 - 3,181 (about 47%), have been NENA members for at least 5 years - 1,136 (about 17%) have been members for at least 10 years - members in 18 countries NENA was founded to include both Public Safety and 9-1-1 Industry membership - Still the only organization dedicated to dealing with all aspects of 9-1-1 systems and service

  7. NENA is the Voice of 9-1-1 NENA members include many of the most experienced E9-1-1 technical and operations experts in North America As such, we consider that NENA as an organization is the definitive source of current and future 9-1-1 requirements And, an appropriate point to validate 9-1-1 development and design plans to meet future needs in North America

  8. NENA is the Voice of 9-1-1 Many of the 6000+ PSAPs and related Public Safety Authorities base their technical and buying decisions on NENA standards and recommendations, and include them in RFPs They know that the experience behind the NENA committee process leads to legitimate definitions and requirements that support valid operations and 9-1-1 service 9-1-1 System Service Providers and vendors also utilize NENA documentation to guide and support standard approaches

  9. NENA is the Voice of 9-1-1 Some say that NENA should just define detailed NG9-1-1 requirements and others more versed in new technologies and telecomm standards should do all the design work We have found in past cases that this approach leads to insufficient results, unless NENA experts are involved with indepth development But, NENA volunteers find it very difficult to dedicate the resources to multiple SDO and development efforts with meetings around the world

  10. NENA is the Voice of 9-1-1 • Doing basic design within one organization, NENA, deals with this issue, and helps avoid technical and operations design mis-steps • We believe the most successful and complete approach to emergency communications standards around 9-1-1 in North America is to utilize everyone’s best strengths • - NENA has the real world experience and 9-1-1 • operations knowledge for 9-1-1 standards • - NENA is the 9-1-1 service expert • Various other SDOs are experts in technology • application

  11. Operations Committees Accessibility Public Education Standard Operating Procedures Contingency Planning Sub-Committee Human Resources Sub-Committee PSAP Operations and NG Integration Wireless Implementation/Vendor Relations GIS/Location Technical Committees Network Committee Wireless Data PSAP/CPE VoIP/Packet (NG9-1-1 Requirements and Architecture) Non-Traditional Future Path Plan FPP Compliance E9-1-1 Service Systems Description NENA Development Work Groups

  12. Next Generation E9-1-1 Vision An evolved, fully-functional, Next Generation E9-1-1 system that is accessible anytime, anywhere, from any device.

  13. What is NG9-1-1 ? • An IP-based replacement for E9-1-1 features and functions, supporting all sources of emergency access to the appropriate public safety agency (or agencies), operating on managed, multipurpose IP networks, and providing expanded multimedia data capabilities for PSAPs and other emergency communications entities. 

  14. NG9-1-1 Design Orientation and BenefitsStandardized platform = IP - Open architecture, standards based - flexibility, mainstream, maintainabilityShared infrastructure = multi-application - NG9-1-1, emergency communications, governmentalIP technologies provide faster serviceEqual access and parity of service - wireline, cellular/PCS, VoIP, IP wireless, telematics, etc

  15. NG9-1-1 Design Orientation and BenefitsImproved services via support of expanded data capabilities- vastly expanded bandwidth - critical data with the call/message - text, images, video, supplemental data accessShared costs - no 9-1-1 dedicated transport, shared application subsystems - maximize use of public money - comparatively decreased operating costs?

  16. NG9-1-1 Design Orientation and BenefitsIncreased Service Flexibility - not geographically limited, dynamic `call’ rerouting - national and international in scopeIncreased coordination and partnering within the emergency communications communitySystem of systems, running on network of networksEquivalent to, and improving on current E9-1-1 service - civic versus GPS and other options - Quality of Service must be equal or better

  17. NG9-1-1 Project Activity RelationshipsHigh Level Public Safety Emergency Communications Systems NENA Actions StrategicPlanwith ICO TESTING RFP US DotProject TX A&M and other trials Systems Operations Development With Performance Criteria Systems Ops NG9-1-1 Implementation: Transition and Ongoing Operation Transition Plan General Development (SDO Coordination) (NENA Certification) NENA Certification PSAP Operations Development FPP Technical Requirements/Designs NG Partner Program 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 NRIC VII Dec 2006

  18. Technical Issues • NG9-1-1 requirements definition largely complete • Still needed: • Greater convergence of efforts, a common path • Increase focus on completion of design, trials, demos and applications of NG E9-1-1 systems • Increase involvement of public safety and other governmental entities • Accelerate work on national standards • Develop plans and funding for national trials and demonstrations of IP-based E9-1-1 designs • Communicate technical solutions, plans, and timelines to all interested parties

  19. Policy Issues • Inadequate, unreliable financial support of locally managed 9-1-1 systems • Expanding role of 9-1-1 • Heightened consumer expectations • Partner in homeland security • Embedded in larger Emergency Communications space • Public policy at risk of falling behind the times • Assist in developing national E9-1-1 policy for Next Generation communications • Regulatory, legislative • Address jurisdictional issues • Convene funding summits and advance solutions

  20. Operational/Educational Issues • PSAPs unable to handle, much less take advantage of, communications advancements • Speed of new developments makes it challenging to keep operational policies, procedures, education and training up-to-date • Develop operational policies and procedures for the Next Generation PSAP (IP-based) • Provide assistance, research and other input to PSAPs dealing with emerging communications services • Focus on needs of people with disabilities • Develop educational materials and programs for all parties involved

  21. General Scope And Direction for the NG9-1-1 Transition Planning Committee (NGTPC) Transition Plans by Stakeholder perspective Emergency call/ emergency message originator Access Infrastructure Provider (AIP) 9-1-1 System and Services Public Safety equipment Operational/Administrative structure

  22. NGTPC - Getting Started • Need Common Definition of Characteristics of Starting Point(s) • Access Network • Emergency Network • PSAP Network Need to Define Valid Combinations of Interactions • Need Common Understanding of Characteristics of NG Networks • Access Network • Emergency Network • PSAP Network

  23. Standards Development Challenges • Automatic Location with the emergency request • Accurate location identification – criteria • Civic address versus GPS and others • NG9-1-1 infrastructure, interfaces, protocols • NG9-1-1 data management processes • NG9-1-1 operational procedures, performance • IP PSAP operations and standards

  24. Summary of NENA Initiatives • Tech & Ops Development – Rqmts, Definition • SDO Coordination • NG Partner Program – policy work, support • NG9-1-1 Transition Committee • NG9-1-1 System Operations development • Performance criteria • Testing and Trials • USDOT NG9-1-1 Proof of Concept is a major part • Accreditation/Certification? • Can we accomplish first true NG9-1-1 by 2009?

  25. Questions - Comments

  26. NENA is the Voice of 9-1-1 NENA and Industry Strategic Alliances Alliance for Telecommunications Industry Solutions (ATIS) Alliance of Information and Referral Services (AIRS) COMCARE Emergency Response Alliance E9-1-1 Institute Emergency Management Research Institute (EMRI) European Telecommunications Standards Institute (ETSI) International Association of Emergency Managers (IAEM) International Association of Fire Chiefs (IAFC) International Wireless Communications Expo (IWCE) National Academies of Emergency Dispatch (NAED) National Alliance for Public Safety GIS (NA-PSG) National Center for Missing and Exploited Children (NCMEC) National Joint TERT Initiative (NJTI) Urban and Regional Information Systems Association (URISA)

  27. NENA NG9-1-1 Architecture and Interfaces - Transitional March 2007

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