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AAQG RMC Surveillance Team Report 2007

AAQG RMC Surveillance Team Report 2007

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AAQG RMC Surveillance Team Report 2007

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  1. AAQG RMCSurveillance Team Report 2007 Prepared by: Susie Neal Goodrich Corporation January 22, 2008

  2. Team Members Susie Neal, Lead Goodrich Corporation Tim Lee Boeing Randy Dougherty ANAB Lori Scheid ANAB Reg Blake BSI Americas Richard Vinton Raytheon Jay Park Northrop Grumman Buck Crenshaw NASA Peter Kucan PRI Registrar Fred Becker The Registrar Company Spencer Rodgers Spirit Aerosystems

  3. Topics • 2007 Oversight Activity • 2008 Oversight Activity • 2008 Surveillance Issues • Lessons Learned from 2007 • Summary

  4. 2007 Oversight • Oversight Participants 3 Accreditation Bodies (ANAB, SCC, INMETRO) 40 Certification Bodies 20 AAQG Member Companies • 2007 Completed Oversight Assessments (as of December 31, 2007) • Accreditation Bodies • Office Assessments of AB’s = 2 (no activity for SCC) • Witness Audits of AB = 2 (no activity for SCC) • Certification Bodies • Onsite Office Assessments of CB’s = 39 • (35 Joint Team Assessments & 4 Independent Assessments, 1 Independent Assessment not conducted during 2007, ANAB rescheduled 1 Assessment due to weather, OEM conducted independent) • Witness Audits of CB = 40 • (38 Joint Team Assessments & 2 Independent Assessments)

  5. 2008 Oversight 2008 Oversight Participants 2 Accreditation Bodies (ANAB, INMETRO) 40 Certification Bodies 20 AAQG Member Companies

  6. 2008 Oversight 2008 Oversight Schedule/Audit Matrix • OEM Schedule selections started during September AAQG/RMC meeting and finalized on November 1st. • 1 Independent Assessment carried over from 2007 • Audit Matrix and updates are e-mailed to OEM’s and stored on SAE Web Site. • To access, enter • "MY Teams” • “AAQG-RMC Registrar Management Committee (G14)” • “My Committees" • "RMC" • "Work Area" • “RMC Oversight Data”

  7. 2008 Oversight 2008 Oversight Scheduling Opportunities for Improvement • What can we do to improve scheduling???? • Scheduling dates for audits? • Notification/coordination of Schedule audits? • OEM selection process of AB’s and CB’s? • Other?????

  8. 2008 Oversight • 2008 Oversight Assessment Issues • Make sure to review Audit Matrix and inform Susie Neal of any errors or changes. The Audit Matrix is key in coordinating Oversight between AB’s, CB’s, and Clients. • Ensure follow-up of an 2007 independent audit findings. OP Assessment Team Leader is responsible for: • Corrective Action Review and Acceptance • Notification of closure to the assessed organization • (ref AS9102/2 section 9.2) • Coordinate actions with other OEM’s assigned for 2008 assessments.

  9. Lessons Learned from 2007(data from 2007 Appendix 5 and 7 forms) • Top 5 Issues Reported from Office Assessments • AS assessment reports incomplete, missing info, errors,…. • Client CA’s accepted and closed without validation/ objective evidence of implementation or effectiveness. • CB Client files not complete/inconsistent, not reviewed • Internal Audits did not include AS req and had poor closer/CA • Scoring Issues • Top 5 Issues Reported from Witness Audits • Client control and documentation of NCM • Client information in OASIS data base not correct/updated • Time management (waiting/report writing) • Additional time required for audit • Review of Customer requirements

  10. 2008 Activities Support from OEM Members • Make sure Other Party Assessor is aware of assignments • Make sure Other Party Assessor is properly trained and Appendix I forms are completed • Identify any conflicts in schedule and arrange for OEM replacement or independent assessment. • Insure Other Party Assessor documents results and submit required reports to Accreditation Body

  11. Summary • Achieved 99.5% of 2007 AB & CB Oversight Goals • Need to drive continuous improvement of the process. • Accuracy of Audit Matrix • Corrective Action Review / Acceptance / Closure • Lessons Learned • Thank you for your continued support!!!!!!!!!