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Conflict and Negotiation

Conflict and Negotiation

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Conflict and Negotiation

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  1. Conflict and Negotiation Martha Reavley, Ph.D. The Odette School of Business University of Windsor

  2. Enemies are so stimulating. • ~Katharine Hepburn

  3. Topics of Discussion • Win as much as you can • Sources of Conflict • Emergence of Conflict • Conflict Handling Intentions • Conflict Management Techniques • Conflict Management and Teams • Negotiation

  4. Topic One • Win as much as you can

  5. Conflict: Pros and Cons • PROS: • Brings about change • Facilitates cohesiveness • Improves group and org. effectiveness • Brings about constructive tension • CONS: • Negative consequences can be devastating • Conflict works against effective team work • Competition not conflict is good for organization • Managers who accept and stimulate conflict don’t survive in organizations

  6. Sources of Conflict • Structure • Personal Variables

  7. Structure and Conflict • Size • Degree of Specialization • Group composition • Goal Diversity • Reward systems

  8. Personal variables and Conflict • personality • differing values

  9. Add a strong statement that summarizes how you feel or think about this topic • Summarize key points you want your audience to remember

  10. Next Steps • Summarize any actions required of your audience • Summarize any follow up action items required of you