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GGUS summary (4 weeks)

GGUS summary (4 weeks). 1. Support-related events since last MB. We need WLCG shifters, alarmers, management to give us meaningful values for the GGUS ‘Problem Type’ field, in order for periodic reporting to show better weak areas in support.

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GGUS summary (4 weeks)

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  1. GGUS summary (4 weeks) 1

  2. Support-related events since last MB We need WLCG shifters, alarmers, management to give us meaningful values for the GGUS ‘Problem Type’ field, in order for periodic reporting to show better weak areas in support. GGUS:61440 (CNAF-BNL network problem) re-opened by ATLAS till network problem fully understood. EMI insists on changing the GGUS supporters’ privileges, such that assignment to middleware-related Support Units (SUs) be only possible by the EGI DMSU (Deployed Middleware SU). Although this matches the ‘Service Desk’ spirit, it might slow things down. As we have no more USAG, we need the WLCG community input offline a.s.a.p. There were 9 ALARM tickets since the Sept. 28th MB (4 weeks), 5 of which were real, all submitted by ATLAS. No ALARMs since the Oct 12th MB (where WLCG report was not given). Details follow… WLCG MB Report WLCG Service Report

  3. https://gus.fzk.de/ws/ticket_info.php?ticket=62761 ATLAS ALARM->CERN-CNAF transFers WLCG MB Report WLCG Service Report

  4. https://gus.fzk.de/ws/ticket_info.php?ticket=62871 ATLAS ALARM->transFers to .fr cloud WLCG MB Report WLCG Service Report

  5. https://gus.fzk.de/ws/ticket_info.php?ticket=62467 ATLAS ALARM-> CERN slow lsf WLCG MB Report WLCG Service Report

  6. https://gus.fzk.de/ws/ticket_info.php?ticket=62662 ATLAS ALARM-> CERN slow AFS WLCG MB Report WLCG Service Report

  7. https://gus.fzk.de/ws/ticket_info.php?ticket=62688 ATLAS ALARM-> CERN CASTOR WLCG MB Report WLCG Service Report

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