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“Developing an Extraordinary Chamber Leadership Team”

“Developing an Extraordinary Chamber Leadership Team”. Dave Kilby Twitter - @ DaveKilbyWACE dave.kilby@calchamber.com. Three Essentials. Who – Board Leadership Who – Professional Staff What – Program*. What are the traits of an ideal Board member?. What does your Nominating Committee

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“Developing an Extraordinary Chamber Leadership Team”

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  1. “Developing an Extraordinary Chamber Leadership Team” Dave Kilby Twitter - @DaveKilbyWACEdave.kilby@calchamber.com

  2. Three Essentials • Who – Board Leadership • Who – Professional Staff • What – Program*

  3. What are the traits of an ideal Board member? What does your Nominating Committee look for?

  4. Peak Performing Boards Strategic Focus High Participation Levels Board Performance Assessed Board Recruitment Board Skills Development

  5. Duty of Care Requires reasonable care & good judgment in making decisions Attend meetings Actively participate Be prepared Financial integrity

  6. Duty of Loyalty Requires leaders to be faithful & avoid conflicts Put chamber’s interests ahead of personal interests Support Board decisions even if you voted against Respect confidentiality

  7. Common “Red Flag” Issues Best interest of chamber Disclosure & avoid conflicts Maintain confidentiality Corporate opportunities Apparent authority

  8. Duty of Obedience Requires leaders to comply with governing documents Adhere to bylaws & all applicable laws Ensure against all unauthorized activities Be faithful to the mission

  9. A Key to Success Agreement about “who does what” Make sure you have a very good Board Member Briefing

  10. “Chambers by the Numbers” “I didn’t know that”

  11. Chamber Choices: Questions for 2014 and Beyond Dave Kilby dave.kilby@calchamber.com Twitter - @DaveKilbyWACE

  12. “In a world of relentless change, ferocious competition and unstoppable innovation, we have to venture beyond the familiar precincts of management-as-usual” “What Matters Now” – Gary Hamel

  13. Another Major Change Generational shift could be the biggest game changer

  14. Is there a shared vision for your chamber? Chamber Choices

  15. “Most companies are run by executives who know everything about costs and next to nothing about value.”Would we be better off if we were more like Apple? “What Matters Now”

  16. “Unless a business is constantly undergoing radical change, it will never be able to stay ahead of its customers’ constantly changing wants & needs, its growth will falter & then completely stop” Jason Jennings The ReInventors

  17. “Complacency is the enemy” Robert Irvine “Restaurant Impossible”

  18. Why do you (the chamber) do what you do? What did we REALLY accomplish last year?

  19. Don’t underestimate the power of going social Virtual Ambassadors

  20. Chambers that Soar ALWAYS seem to be “Organizationally Solid” Running the Chamber Like a Business

  21. If government in a democracy is supposed to do the will of the people, shouldn’t someone know what the will of the people is? George Gallup

  22. Retain & Grow Jobs – 85/37Job Attraction – 85/37Promote Community – 91/70Representing Biz – 81/59Biz Relationships – 89/71Pol. Action (candidates) – 70/40 W.A.C.E. Surveys 11,000+ responses from business

  23. Essential Ingredient #4Communicating Value Are you clearly communicating value in ALL of these areas?

  24. Key Question to ALWAYS be Thinking About: Why is This Important to Your Members?

  25. “Many of you thinkyou’re in the membership business. But it’s really about fulfilling your purpose. If you do that, people will join” Associations Now

  26. “When I die, I hope it’s at a chamber Board meeting. The transition from life to death will be barely perceptible”

  27. Typical Board Meeting:% of time spent on these? Reports & Updates ___% Board Obligations ___% Decisions & Action ___% Strategic Issues ___%

  28. “I often wonder if we REALLY make a difference” “We’re looking like a chamber of events”

  29. Clear Understanding of Roles, Responsibilities, Expectations & the Chamber’s Culture Clarity NOT “winging it”

  30. Taking Government Affairs to the Next Level Pick your battles wisely Stand “in front of the train” Celebrate Victories – Take Credit Vote Records – “Close the Loop” Respected…maybe even feared

  31. Political Action For Some Businesses this is Becoming THE Differentiating Factor

  32. The decision for the Chamber to be a political player is relatively easy; developing good political processes is the tough part

  33. What “pain” are you remedying?Whatmemories are you creating? Solutions & Experiences

  34. “The Quick & The Dead” “Show me the Money!”

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