Why Is Delivery Important? • Delivery: The way you communicate messages orally and visually through your use of voice, face, and body. Approximately 55-90% of the meaning listeners grasp is from delivery. • Delivery can make an adequate speech seem great to the listeners. • An excellent speech can fail to reach the listeners because of ineffective delivery.
Qualities of Effective Delivery page 271 Nonverbal delivery should reinforce verbal message. • You should sound as if you are talking with your listeners rather than speaking to them. Strive for naturalness. • Show enthusiasm • Show confidence • Be direct. • You should avoid delivery behaviors that distract or contradict your message. • Your delivery should be “dramatic” but not “theatrical.”
Conversational Style • Conversational: You seem spontaneous and natural despite having practiced your speech. • Your goal is to communicate with your audience rather than speak to them.
Voice page 279 • Paralanguage: The use of voice to convey nonverbal meaning. • Volume (How loudly or softly you speak) • Pitch (The highness or lowness of your voice.) • Rate (most speakers speak 120-150 wpm) • Pauses (avoid vocalized pauses… “um”) • Enunciation (The act of speaking clearly and distinctly) • Pronunciation (know how to pronounce all words.) Use Vocal Variety!
Functions of Nonverbal Communication in Delivery (page 286) Nonverbal Communication: • Clarifies the meaning of a verbal message • Facilitates feedback • Establishes a relationship between speaker and audience • Establishes speaker credibility
Pay Attention to Body Movement pg 288 • Animate facial Expressions - Smile! • Maintain Eye Contact – You should look at the eyes of your audience members 90% of your speech! • Use natural gestures - Keep hands out of pockets! Don’t cross arms. Don’t grip podium! • Be aware of body movement - Don’t shift weight or sway. Use motivated movement.
Facial Expressions • Facial Expressions: The use of the face to express a wide variety of emotions. • Facial expressions reinforce the emotional content of your speech. • Effective facial expressions appear natural, lively, and spontaneous.
Eye Contact • Eyes are probably the most important source of nonverbal communication. • Attempt to look at your audience at least 90% of the time. • Span the entire audience. • Look listeners in the eye.
Body Movement • Motivated Movement: Reinforces the meaning of your speech by emphasizing points, referencing presentational aids, and clarifying structure. • You should plan and practice your use of movement. • Never turn your back to the audience!
Dress Appropriately page 290 • Object language: The ways appearance communicates meaning to listeners. • Looking like a professional tends to improve speaker credibility (Bate, 1992; Cherulnik, 1989; Lawrence & Watson, 1991; Molloy, 1975; Temple & Loewen, 1993). • Appearance should aid your message and not distract from it.
A Checklist for Appearance • Avoid extremes. • Consider the audience and occasion when picking your clothing and other appearance related items. • Consider your topic and purpose.
Practice Delivery pg 292 • Practice! Practice! Practice! • Record yourself! • Practice under realistic conditions! • Practice with note cards. • Practice in front of friends! • Time yourself! • Visualize the setting where you will speak