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East Sussex. End of Life Care e-learning pilot. Caroline Moyes, EOLC e-learning Project Manager Jo Barnes, EOLC Consultant. The Pilot. Who? 2 Home Care Providers Care Home In-Reach Team What? To trial access to e-learning programmes for social care providers, To monitor uptake
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East Sussex End of Life Care e-learning pilot Caroline Moyes, EOLC e-learning Project Manager Jo Barnes, EOLC Consultant
The Pilot Who? 2 Home Care Providers Care Home In-Reach Team What? To trial access to e-learning programmes for social care providers, To monitor uptake To identify challenges and issues To assess and develop appropriate support tools Part of joint EOLC workforce development programme EastSussex
EOLC training Free access to e-Learning resources Open to NMDS–SC registered employers Linked to QCF Levels 2 and 3 Diploma 150 sessions in four core competencies 12 open access modules Short sessions - around 20 minutes long Learning tailored to individual needs EastSussex
EastSussex Stakeholders • Social care providers who: • Deal with end of life care frequently • Occasionally deal with end of life care • Those approaching end of life, their family and friends Managers • Volunteers, carers and personal assistants • Clerical and administrative staff
Benefits Well trained and motivated staff Better quality care and outcomes Equal access and choice Excellent personalised care Improved communications with primary care colleagues Compliance with CQC regulations – K4 Delivering best practice and quality standards Competitive edge - become a provider of choice EastSussex
Key Tasks • Benchmarking existing skills • Training needs analysis to tailor training • Marketing and promotion • Monitoring take up • Measuring impact
Some findings from pilot - staff • Lack of access to IT equipment • Difficulties with registration • On-line support not always effective • Most staff enjoyed the modules they did • One to one sessions worked better than in a group • Printed certificates popular
Some findings from pilot - managers • Generally positive response • Training resource guide quite useful • Need for support at front end- e.g.: • Baseline assessment • Training needs analysis • Links with business planning
Next steps… Analyse outcomes from pilot Identifying support needs Defining programme for roll out EastSussex
Summary Improving EOLC has a high profile… National and local drivers for change Workforce development plans and resources A joint East Sussex EOLC project Lots of incentives to improve EOLC Training and support is available A wide range of benefits and rewards for those who engage EastSussex
Any questions… EastSussex
EastSussex For more details please contact: Caroline Moyes, EOLC e-learning, Project Manager, ESCC Adult Social Care Based at: Adult Social Care East Sussex County Council County Hall St Anne’s Crescent Lewes, East Sussex BN7 1UE Email: caroline.moyes@eastsussex.gov.uk www.eastsussex.gov.uk Office tel: 01273 336546 Mobile: 07795103864 Jo Barnes, EOLC Consultant Email: jbarnes@j4associates.co.uk Mobile: 07989488652