Federal Funding for Recruitment, Retention and Training Efforts

1. Federal Funding for Recruitment, Retention and Training Efforts National DSW Symposium on Strengthening the HCBS Direct Service Workforce May 8, 2008

2. US Department of Education:NIDRR Programs • Research and Training Centers • Research and Training Center on Community Living (U of MN) • Research and Training Center on Personal Assistance Services (U of CA, SF) • Field Initiated Projects • National Training Institute for Frontline Supervisors

3. University of Minnesota Research

4. High Turnover DSP 50% FLS turnover 14% - 34% High vacancy rates (7-20%) Turnover is expensive Cost per hire $3,278 Supervisors spend an average of 18% of their time with new or exiting employees when turnover is 50% Wages matter – turnover is higher when wages are lower Documenting the Challenge Larson & Hewitt, 2005

5. Of all staff who leave 45% leave in first 6 months 23% leave between 6-12 months 15% of new hires are fired within the first year The most common reasons for wanting to leave Problems with co-workers, Inadequate pay or benefits, Problems with supervisors. New hires who stayed 12+ months More likely to hear about the job from “inside sources” Thought promotions were likely More committed and more satisfied after 30 days Fewer unmet expectations But…Wages Aren’t the Only Thing Larson, Lakin, Bruininks, 1998

6. University of Minnesota: Training and TA

7. RTC Products: Realistic Job Preview • A presentation designed to let you know what it’s like to work as a direct support professional for me. • Video • PowerPoint template

8. Frontline Supervisor Competencies • Designed in MN • Published in 1998 • Nationally validated in 2007 • Components • 14 Broad Competency Areas • 142 Competency Statements • Performance Indicators http://rtc.umn.edu/dsp

9. Intervention Resources Brookes Publishing Book College of Direct Support: College of Frontline Supervision and Management Workshop curriculum

10. Participants 5 States and 8 Organizations 17 Trainers Trained in 2 Train the Trainer Intensives Supervisor Training 590 Attended RRD Training 317 Learners Completed 3,075 CFSM Lessons Online 238 Attended Other Training DSP Training 101 Trained using CDS 222 Got Revised Training Other Interventions 2090 Saw RJP 552 Got Revised Interview 85 Mentoring program 320 Promoted 382 Participated in NADSP Results DSP turnover reduced from 40% to 26% National Training Institute for Frontline Supervisors and Technical Assistance Project Project funded by the National Institutes on Disability and Rehabilitation Research H133G030058

11. RTC on Community Living Products

12. Online Resources • Publications Websites • http://ici.umn.edu/products • http://rtc.umn.edu/dsp/pubs/index.html • Other websites • Direct Support Professionals/ Workforce Development http://rtc.umn.edu/wddsp • Research and Training Center on Community Living http://rtc.umn.edu • Quality Mall (esp. Staffing Store) http://www.qualitymall.org • College of Direct Support http://www.collegeofdirectsupport.com • National Alliance on Direct Support Professionals http://www.nadsp.org • DSW resource Center www.dswresourcecenter.org

13. Contact Information Sheryl Larson, Ph.D. Research Director 612.624.6024 larso072@umn.edu Research and Training Center on Community LivingInstitute on Community Integration (UCEDD) University of Minnesota, Twin Cities 214b Pattee Hall, 150 Pillsbury Drive SE Minneapolis, MN 55455