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eLearning Success Tips. A Successful Implementation at Owens Corning Presented by Wendy Guerin. The Business Need: Global PC Desktop Training. “New Features” training for upgrades Support training of multiple software versions Support current and future development needs
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eLearning Success Tips A Successful Implementation at Owens Corning Presented by Wendy Guerin
The Business Need: Global PC Desktop Training • “New Features” training for upgrades • Support training of multiple software versions • Support current and future development needs • Just-in-time learning support • Classroom training supplement • A standard resource available “anytime”
The eLearning had to be…. • Globally accessible by ALL employees • Flexible in offering different types/versions • Multilingual • Easy to deploy • Easy to administrate • Supported 24x7
Then and Now!A comparison to 2 years ago… • Growth of over 800% • Currently averaging 3.6 courses per User • Approximately 80% of desktop training delivered via eLearning WOW!
Roll-Out & Promotion Biggest Impact: • “Piggyback” on to desktop upgrade project • Desktop Champion Network • Contests & incentives • Hands-On “Open House” • Trade Show style demos • NetMeeting demos • LMS Rollout
Roll-Out & Promotion Additional Methods: • HR Network • Internal Communications • Lunch & Learns • Holiday/Special Event promotions • Intranet Site Information • Employee testimonies • Pre & Post-work for classroom training • Custom Curriculum in LMS
Tie to a business need Build a marketing strategy Create a Champion support model Provide initial “get started” coaching Make it accessible Make it flexible Best Practices & Tips
Best Practices & Tips • Create an online learning “place” • Supplement classroom training • Utilization within custom curriculum • Walk the Talk! • Maintain momentum • Make it fun!
Thank You! Wendy GuerinOwens Corning World Headquarters 419-248-7472 Wendy.A.Guerin@OwensCorning.com