1. Basic Communication Chapter 6

2. Communication • Was there communication as I read the Jabberwocky? How did the communication come about? • Were you familiar with all the words? If not, how did you make meaning of them?What emotions did you feel? Why? What influenced you? • In the Basic Communications model, interfering between sender and receiver was what? What was the noise in the example?

3. Communication is "a shared process involving two or more people who interact dynamically… effective training should be participant-centered." P154

4. Verbal Language • Tone • Pauses and silences

5. Nonverbal Language • Eye contact • Facial Expression • Body Language • Touch • Distance

6. Determining If the Message Is Understood • Evaluate verbal behaviors • Evaluate nonverbal behaviors • Formal and informal assessmnets

7. Communicating through Writing Types of articles Reports of empirical studies Formal research studies and analysis

8. Communicating through Writing Types of articles Review articles • Define & clarify a problem • Summarize previous investigations • Identify relationships, contradictions,gaps, and inconsistencies • Suggest next step in solving the problem

9. Communicating through Writing Types of articles Theoretical articles Author traces development of theory in order to expand and refine the theoretical construct. The author may present a new theory.

10. Content and Organization Frontsmatter • Title page • Abstract: A brief, comprehensive summary of the content.Should include topic, purpose,data source,and conclusions. Should be accurate, concise, self-contained, coherent, and nonevaluative.

11. Content and Organization Main body of article • Introduction / problem statement • Review of literature • Method • Results • Discussion and conclusions

12. Content and Organization Introduction • Introduce the problem or topic • Develop the background • State purpose and rationale for the work

13. Content and Organization Review of the Literature • What have others written on this topic? • Do they support my topic view or not?

14. Content and Organization Method • Participants • Instruments used (surveys, tests,etc.) • Procedures

15. Content and Organization Results • Data analyses • Tables and Figures • Statistics

16. Content and Organization Discussion • What have I contributed? • How does this work help solve the problem • What conclusions and implications can I draw from the work, study, or product?

17. Content and Organization Back matter • References • Appendices

18. Do’s • Use good grammar • Present ideas in orderly manner • Use smooth style and transitions

19. Don’t • Use jargon • Be wordy • Be redundant • Use biased language(use “he” and “she” alternately)