IU Survival Guide for International Students

1. IU Survival Guide for International Students

2. Top 10 Tech support Know where to shop Use campus resources Have fun! Learn the IU Fight Song • Ask for help • Use electronic resources • Find a place to live • Deal with money issues • Stay healthy

3. Survival Tip #1:Ask for help! Office for International Services International Center Bursar Registrar Academic Department Housing Staff Library Staff Any service office!

4. Survival Tip #2: Use Electronic Resources IU E-mail Account OneStart iStart OnCourse Knowledge Base IU Web Sites www.h2o.iub.edu or AskIU

5. Survival Tip #3:Find a place to live (and follow the rules…..) On-Campus Off-Campus Apartments Houses to rent See OIS web site, handbook and lunchtime vendors to start • Residence Halls (required for freshman) • Apartments • Move-in Day is now, for you RPS.indiana.edu No Alcohol!

6. Survival Tip #4:Deal with the Money Issues Bursar Bills Banking Social Security Taxes Working

7. Student Finances at IU International Student Orientation 2012 Office of the Bursar Sally Brann, Client Relations Manager

8. Office of the Bursar • Web: http://bursar.indiana.edu • In Person: Poplars W100, 400 E. 7thStreet • 9:00 AM – 4:00 PM weekdays • E-mail: bursar@indiana.edu(include your 10-digit University ID Number) • Phone: 812.855.2636 • 8:00 AM – 5:00 PM weekdays Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

9. Important Things to Know • E-mail – it’s official and it’s how we communicate with you (and you with us) • E-bill – all electronic, all the time: no paper bills mailed; notice sent monthly to your IU e-mail address • Access – students control; parents or others can help Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

10. Student is Responsible • Privacy laws (FERPA) give student control over access to bursar account and other educational records • Want parents or others to view or pay your e-bill and ask bursar questions? • Create Authorized Payer access in QuikPAY • Authorized Payers then have all bursar detail • All communications (e-bills, past due warnings, refund notifications, etc.) are sent to student via IU e-mail Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

11. 4a Payment is made by student Monthly e-bill is generated 1 Fees are totaled Credits are applied 2 3 4b Refund is sent to student IU Billing Process Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu This is an overview of the monthly e-billing and payment process.

12. Enrollment and Campus Housing • Once registered, you are billed Nonresident Undergraduate (or Graduate) Fees for tuition, mandatory fees, course-related fees, and optional fees (such as football tickets, donations, or Auditorium tickets) • E-mail notification by August 20 for charges due September 10 • Residential Programs and Services (RPS) contract fees for room and meal plan post to e-bill • One-half due August 10 for fall term; spring term half due December 10 • University apartments, billed each month Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

13. E-mail notification from QuikPAY From: IU QuikPAY Do Not Respond qp@indiana.edu To: wsample@indiana.edu Date: Fri., August 17, 2012 Subject: YOUR IU BURSAR BILL – UPDATED INFORMATION IS NOW AVAILABLE A new bursar account statement has been added to your IU QuikPAY account. Your statement is available by visiting OneStart at https://onestart.iu.edu. Click on ‘login’ button. Enter your IU network Username and Passphrase. On the Student Self-Service tab, select ‘View/Pay Bursar Bill’ in the Student Information snapshot. Then follow the on-line instructions. For more detailed instructions or additional information regarding QuikPAY, please refer to your campus bursar’s office web site. NOTE: This message was automatically generated. Please do not respond to this e-mail address: it is used only by an automated system and is not monitored for responses. Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

14. Where do I find my IU e-bill? Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

15. Sample: Most Recent Statement In addition to university specific information you will also find the following in the header of each statement: • Statement Date • ID Information • Due Date • Previous Balance • Minimum Due • Total Due Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

16. Payment Options • E-check online using OneStart, QuikPAY with your US bank routing number and bank account number (NOT debit card number) • Mail check or money order to return address on the e-bill with payment coupon • Teller window by debit card or cash Poplars W101 from 9:00 AM to 4:00 PM Monday through Friday (first floor west hallway) • Check in the drop box Poplars W101(west hallway) (include student’s full name and 10-digit University ID Number) Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

17. International bank to bank payment • Go to http://bursar.indiana.edu • From left panel menu, select Billing & Payment > Payment Options • Click International bank to bank payment • Read instructions for transferring payment from your home bank to your IU bursar account • Enable pop-ups on your computer • Click link “HERE” to go to Travelex web site to initiate a payment Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

18. Personal Deferment Option (PDO) Personal Deferment Option (PDO) is IU’s payment plan; option to make partial payments by the 10th of each month by paying Minimum Due amount • Pay the exact Minimum Due from the e-bill by the due date • Remaining balance is deferred to the next monthly e-bill • Service fee for paying by Minimum Due is noted on the e-bill • Service fee included in Minimum Due calculation • Account remains in good standing • No Late Payment Fee assessed • You can always pay the Total Due in full NOTE: First bill for Spring 2013 is generated in November and will be due December 10, 2012. Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

19. Beware of Consequences! • Failure to pay your IU bursar bill by the due date could result in the following: • Late fee penalties assessed each month (1.5% of amount past due) • Holds on your records – no transcripts, certifications, future enrollment • Eviction from the dorm, court appearance and judgment • Collection efforts including third party agencies, credit bureau reporting and legal action • Keep your financial aid eligibility – maintain academic requirements for awards Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

20. Things To Do Now OneStart: Student Self Service; scroll to Services & Information, Financial section to: • Direct Deposit Sign Up - sign up to receive bursar refunds to your US bank account • View/Pay Bursar Bill - Create your Authorized Payers in QuikPAY and view Most Recent Statement • Keep your Local Address current in OneStart! Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

21. Summary • Know and implement your financial plan • Read and respond to e-mails from our office • Create your Authorized Payers in QuikPAY • Look for e-mail for new billing/payment system in October • Pay e-bills on time to avoid late fees and other consequences • Use our web site • Ask us if you have any questions! We are here to help you. Office of the Bursar bursar@indiana.edu http://bursar.indiana.edu

22. A word about budgeting Keep track of your income & expenses Analyze your spending habits Allow for some fun – just don’t over-do it! Plan ahead – set goals!

23. How to Choose a Bank • Know what you want: Checking? Savings? Investment? • Consider convenience On line? ATM locations? Home Country connection • Ask about Fees ATM, Overdraft, Minimum Balance, Wire Transfer

24. Process for Social Security cards • F-1’s need a job • Know where you’ll live • Request a letter from OIS • Visit SS office & complete application SAA trip

25. Taxes Timing: When you get a job or large scholarship AND/OR February-April International Tax Questionnairehttps://www.fms.iu.edu/tax/forms/questionnaire.pdf (Each calendar year!) Tax Reporting Windstar Software VITA Volunteers (Watch for e-mails)

26. On-Campus Job Fair Work! Non Work-Study Job FairAugust 17, 2012 1:00 - 3:00 p.m. IMU - Alumni Hall

27. Work! • On campus hourly jobs: • www.indiana.edu/~career • Graduate Assistantships: • http://www.indiana.edu/~gradgrnt/index.html

28. Survival Tip #5:Stay Healthy & Be Safe Mandatory Health Insurance Waiver Process Use iStart Meet required coverage levels Be in place by August 20 File BEFORE Aug. 30 • Aetna Student Health Insurance • Billed automatically • $1,142 for the year • Optional Dental

29. More on insurance….. Dependents require coverage too – separate enrollment process ID Cards will arrive in the mail – temporary cards are in your orientation packet. Information Session - August 31, 10:30-12:00

30. Where to get Medical Care? • On Campus • Prompt Care/First Health/CVS Minute Clinic • Private Doctors/Networks • Hospitals • (See Orientation Handbook) Don’t forget mental health! Counseling & Psychological Services (CAPS) - Student Health Center – 4th Floor!

31. Personal Safety • Use your head • Call for an escort • Emergency Call Boxes • Emergencies • Warning systems • Practices • IU Notify • Emergency Web Site BE SAFE!! (see page 22)

32. Survival Tip #6:Tech Support Help & Support RPS Housing Technology Assistance July 30 – Read, 12-4:00 Aug 5 – Teter, 12-6 McNutt Read Anytime – 812-855-6789 • UITS is your friend • http://kb.iu.edu • Support Desk – Wells Library • Free software • Computer discounts • http://nu2it.iu.edu/iub

33. Survival Tip #7: Know where to shop! Shopping MallsDiscount StoresThrift ShopsSpecialty Stores Special Events: International Furniture (and Household Items) Give-Away For NEW internationals students, scholars, and families Saturday, August 189:00amSherwood Oaks Christian ChurchRegistration is required to attend this event.Register by Sunday, August 12 For more information & online registration: www.iubism.org/furniture.htm Free transportation is provided for those who need it from the following locations:Evermann/Red Bud - 8:30amEigenmann Hall - 8:30amFountain Park - 8:30amAll furniture & household items will be delivered to your home. • Sale Day: Saturday, August 11, 2012 • Gladstein Fieldhouse - Fee Lane • 7:30-9am: $5 early bird special admission • 9-3pm: free admission • CASH ONLY,PLEASE!

34. Survival Tip #8: Use IU Resources Personal Academic Academic Advisors Info Commons Academic Support Centers Student Academic Center Writing Tutorial Services English Improvement • RA’s (Resident Assistants) • Religious Organizations* • Culture Centers *Ramadan: Local Mosque at 1925 E. Atwater; icob.org

35. Get Involved! • International Student Groups • MyInvolvement - myINvolvement.indiana.edu • (Student Involvement Fair – Aug. 29) • International Programs • Coffee Hours • Noon Concerts • English Practice • Seminars • World’s Fare www.ois.indiana.edu

36. Survival Tip #9:Have FUN!!! • Sports – Watching or playing • Music • Museums Upcoming Events Welcome Week Culture Fest Game Night Rec Fest Traditions & Spirit Midnight Madness (Shopping!) Women’s Soccer –Aug. 11 Men’s Soccer – Aug. 14 IU Asian Fair - Aug. 23 World’s Fare - November www.indiana.edu/~fye/welcomeweek

37. Survival Tip #10:Learn the IU Fight Song! http://alumni.indiana.edu/about/fun/fightsong.shtml

38. Go Hoosiers! Indiana, Our IndianaIndiana, Our IndianaIndiana, we're all for youWe will fight forthe Cream & Crimson,For the glory of Old IUNever daunted, we cannot falterIn the battle, we're tried and trueIndiana, Our IndianaIndiana, we're all for you!