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Unit 4

Unit 4. People in Organisations.

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Unit 4

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  1. Unit 4 People in Organisations

  2. Pass 3/Merit 2Produce a job description and person specificationReport on interview with HannahPass 4Produce a letter of application and CV for a jobComplete an interview for a jobDistinction 2Analyse how effective recruitment contributes to an organisation’s success

  3. The Recruitment Process

  4. Stage 1: Identify the Post Do we want a teacher? What subject will they teach? Full time or part-time?

  5. Stage 2: Produce a Job Description and Person Specification

  6. Stage 3: Advertise the Post Newspaper Website Job Centre

  7. Stage 4: Shortlist

  8. Stage 5: Interview

  9. Stage 6: Offer the Post

  10. Stage 7: Ask for References

  11. Stage 8: Inform Unsuccessful Applicants

  12. Why does Brighouse High School need to recruit the right people for the job?

  13. How important is effective recruitment for the School? The quality of the staff affect: • Behaviour of students • How much students enjoy school • Examination results • Image of the school • Future applications

  14. Job Description • Detailed explanation of roles and responsibilities of the post advertised • Refers to post available rather than person

  15. Job Description Example Receptionist • To answer the telephone • To pass on messages • To greet visitors • To inform staff that visitors have arrived • To receive the post • To ensure visitors sign in • To undertake any reasonable task that the owner asks

  16. Job Description Activity Using the worksheet provided, complete a job description for a Business Studies teacher at Brighouse High School. • Brighouse High School • Teacher of Business Studies • Gill Wright • Full Time

  17. Business Studies TeacherJob Description • To plan lessons • To mark students’ work • To attend parents evenings • To register students every day • To cover absent staff • To prepare students for examinations • To take part in extra curricular activities • To take on the role of a form tutor • To undertake any reasonable task that Mrs Cresswell asks • Why have • this • statement?

  18. ActivityWatch the interview with Hannah. Use the worksheet provided to make detailed notes on the types of work Hannah does in her job.

  19. M2 P3 Task Write a report explaining that you interviewed Hannah. Describe the duties that she has to carry out on a day-to-day basis.

  20. Customer Assistant at Tesco • Stack shelves immaculately • Take customers to a product they cannot find • Answering customer queries • Help warehouse staff with deliveries • Fill promotion displays • Display merchandising units • Ensure aisles are tidy and clear • Work on the cash tills • Pack bags for customers and/or assist with carrying bags to cars

  21. P3 Task: Produce a Job Description for a Specific Job • Produce a job description for a customer service assistant at (Tesco) • Include: Name of the business; name of the post, who they are responsible for, whether it is part-time or full-time • Use the Brighouse High School design to help

  22. M2 Task: Produce a Job Description for a Specific Job For M2: • must create a headed notepaper design at the top and include all the relevant details about the business • must show range of tasks that you will have to complete while doing the job – these must be explained clearly • must have “concluding” statement that covers all eventualities • must submit the report from the interview with Hannah

  23. M2 P3 Job Description Example • Receptionist • To answer the telephone • To pass on messages • To greet visitors • To inform staff that visitors have arrived • To receive the post • To ensure visitors sign in • To undertake any reasonable task that the owner asks • “concluding” statement • that covers all eventualities

  24. Headed Notepaper Plus Address and Post Code of the store

  25. On the back of the worksheet: What makes a good teacher? Write down four things that make a good teacher.

  26. Pass 3/Merit 2Produce a job description and person specificationReport on interview with HannahPass 4Produce a letter of application and CV for a jobComplete an interview for a jobDistinction 2Analyse how effective recruitment contributes to an organisation’s success

  27. Tasks today … • Produce a person specification for a customer service assistant at Tesco (P3) • Write up a summary of the interview with Hannah (M2)

  28. Person Specification • List of all the qualities, characteristics and qualifications required to do the job • Refers to the type of person the business wants to recruit

  29. Person Specification Activity Using the worksheet provided, complete a person specification for a Business Studies teacher at Brighouse High School. • What qualities and characteristics are essential? • Which qualifications are essential • Which qualities and characteristics are desirable? • Which qualifications are desirable?

  30. Business Studies TeacherPerson Specification • Essential Qualities • Ability to teach GCSE and A Level • Good communicator • Good discipline • Well organised • Excellent attendance and punctuality • Gets on with pupils • Helpful • Sensitive • Desirable Qualities • Ability to offer extra curricular activities • Experience of teaching Btec subjects • Can inspire pupils • Could organise and help with trips • Imaginative • Cheerful • Polite

  31. Business Studies TeacherPerson Specification • Essential Qualifications • Teaching qualification • Degree in Business Studies • Desirable Qualifications • Further degree • ICT qualification • Driving licence • First Aid Certificate

  32. Watch: Talking Heads and the interview with HannahMake a note of the characteristics and qualities required for the post of warehouse assistant. What qualifications would be required?

  33. P3 Task: Produce a Person Specification for a Specific Job • Produce a person specification for a customer service assistant at (Tesco) • Include: Essential qualities, characteristics and qualifications; desirable qualities, characteristics and qualifications • Use the Brighouse High School design to help

  34. M2 Task: Produce a Person Specification for a Specific Job For M2: • must show range of qualities and characteristics that are needed to do the job effectively • Use your Tesco headed notepaper at the top • Must write a brief summary explaining (with examples) why you think some qualities are “essential” others are “desirable”

  35. P4Complete an application and interview for a specific job

  36. P4 Watch: Talking HeadsLetters of Applicationand CVs Application FormsArriving at the storeComplete the worksheet:Do’s and Don’ts of interviewing

  37. TescoApplicationForm

  38. P4 Application Form • Using the form provided, complete an application for the post of Customer Service Assistant at Tesco PLC. • Take care with presentation, spelling and grammar

  39. P4 Curriculum Vitae: CV • Personal details • Education • Work experience • Hobbies and interests • Names and contact details of two referees

  40. Letters ofApplication

  41. P4 Headed Notepaper: Your address, telephone number, e mail, mobile phone number etc You start here Format for Letter of Application

  42. P4 Letter of Application Aim: • Read the job description and person specification and write a letter that shows you can do these tasks and have these characteristics. Work Experience: • Year 11 work placement • Any part-time work • Any voluntary work • Baby sitting

  43. P4 Letter of Application Responsibilities: • School prefect • Team captain • Team member • Librarian Outside interests: • Scouts/guides • Sport • Any activities you do outside of school

  44. Starter Activity: Listen to the question and hold up the card that is the correct answer.

  45. Work completed so far … • Job Description • Person Specification • Application form for Tesco • Letter of application • CV

  46. Objectives today … • To re-cap on the types of documents used in the recruitment process • To understand the preparation required before an interview • To understand how to create a good impression at an interview • To understand what “not to do” at interview

  47. What do you know about interviews? Imagine you are giving some advice to your friend who is due to have an interview for a job. • Write down what preparation your friend needs to do before they go to the interview. • Write down what you think your friend needs to remember to do while they are being interviewed. • Write down a list of things they should NOT do at interview. Total up how many statements you have in each box.

  48. P4 Finish watching the “Talking Heads” DVD. Watch the performance of the six applicants and complete the “Do’s and Don’ts of Interviewing” worksheet.

  49. Tasks Today … • Finish all letter, CV, Job description, Person specification (P4 and M2). 2. Write up “Interview with Hannah” worksheet (M2). 3. Create an information sheet for your friend which explains the do’s and don’ts of interviewing.

  50. P4 Complete an interview for a job

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