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Enhancing Water Utilities in Asia: Success Stories and Key Factors for Improvement

This presentation highlights successful water utility operations across Asia, showcasing both public and private entities that have excelled. Notable examples include Vietnam's Haiphong and Hue, the Philippines' Manila Water and Maynilad, Hong Kong's Water Supply Department, and Taiwan's Taipei Water Department. Key factors for success include personal leadership, government roles, stakeholder involvement, and effective communication. The Water Operators Partnerships initiative has emerged as an essential platform for collaboration and knowledge sharing among water operators in the region.

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Enhancing Water Utilities in Asia: Success Stories and Key Factors for Improvement

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Presentation Transcript

  1. Panel 2 – Case Studies from Asia Session 4.4.2, 5th World Water Forum 18 March 2009 Ryan Yuen Director, East Asia & Pacific International Water Association

  2. 1. There are many examples of good-performing utilities in Asia, be it public or private 2. Many good-performing public utilities go about doing their job quietly and efficiently • Vietnam (Haiphong, Hue) • Philippines (water districts outside Manila) • Hong Kong (HK Water Supply Dept) • Taiwan (Taipei Water Dept, Taiwan Water Corporation)

  3. 3. Private operators carry with them higher profiles, but many have led to improved service deliveries to the areas they serve • Philippines (Manila Water, Maynilad) • Malaysia (Ranhill, Puncak Niaga, IWK) • Macao (Macao Water)

  4. 4. Key is to understand what are the factors for success or failures, and adapt and tailor to every unique local conditions • personal leadership • role of government (federal, state, municipal) • stakeholder involvement • communications • pricing and cost recovery • many others….

  5. 5. To allow water utilities to help each other, Water Operators Partnerships have taken off in a big way in Asia WaterLinks – a Asia-wide regional partnership network to coordinate, develop and implement water operator twinning partnerships, capacity building and knowledge dissemination www.waterlinks.org

  6. Thank you!

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