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Part 2

Part 2. Operations. Element #6: define EMS management structure and responsibility. To be effective, roles must be clearly defined, and EMS must have commitment from all employees. Top management must: set environmental policy provide the resources appoint a management representative.

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Part 2

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  1. Part 2 Operations

  2. Element #6: define EMS management structure and responsibility To be effective, roles must be clearly defined, and EMS must have commitment from all employees. Top management must: • set environmental policy • provide the resources • appoint a management representative

  3. Getting Started • Program scope? • Environmental aspects and compliance needs? • Results of previous audits? • Current responsibilities? • Objectives and targets? • Other existing systems?

  4. Flow Charting • Process mapping – Appendix C • Improve understanding of existing processes • Inputs • Outputs • Interactions • Identify areas for process improvement

  5. Element #7: determine training, awareness, and competency needs • train all people, employees, and contractors • maintain procedures to identify training needs • employees awareness • management determines level of education, training, and experience needed • assess competency

  6. Key steps in developing a training program • Step 1: assess training needs & requirements • Step 2: define training objectives • Step 3: select suitable methods & materials • Step 4: prepare training plan (who, what, when, where, how) • Step 5: conduct training • Step 6: track training (and maintain records) • Step 7: evaluate training effectiveness • Step 8: Improve training program (as needed)

  7. Element #8: plan internal and external communication Your organization should have: • internal communication procedures • external communication procedures • procedure for communicating with public authorities

  8. Communications Effective communications will help: • motivate workforce • gain acceptance for plans and efforts • explain your environmental policy and EMS • ensure understanding of expectations • show management commitment • monitor performance • identify EMS improvements

  9. Getting started • Identify key audience • Internal • External • Determine what needs to be communicated • Decide how to best reach audience • Look at existing methods

  10. The community as part of the solution… • Town of Londonderry, NH • HHW collection day—surveyed residents to prioritize community-related environmental issues • Identified fast pace growth • City of Lowell, MA • WWTP addressing plant’s odor issues • Residents recorded weather info on odorous days • Data assisted City to identify a solution

  11. Element #9: organize EMS documentation Your EMS does not have to be in the form of a single manual (instead be a “road map.”) Must maintain information to: • describe EMS core elements • describe where to find related EMS documentation EMS-related information may include: • process information • organization charts • internal standards and operational procedures • site emergency plans

  12. Element #10: control EMS documentation Your organization must maintain procedures for controlling all EMS documents so: • EMS documents can be located • they are periodically reviewed • revised as necessary • current versions are availableat all locations where needed • obsolete documents are removed • any obsolete documents retained for legal or other reasons are identified

  13. Element #11: write work procedures to establish operational control Your organization must identify activities that have significant environmental impacts and write procedures to: • Cover situations where the lack of procedures could lead to deviations • Stipulate operating criteria • Establish procedures for communicating requirements to suppliers and contractors

  14. How should we write work procedures? • Look at environmental aspects and legal requirements • Consider what types of controls might be needed to manage these aspects and compliance requirements • Write flow chartsof these processes • Prepare draft procedures and review them with the people who will need to implement them

  15. Element #12: create emergency response plans Your organization must maintain procedures to: • identify potential emergencies, respond to them, and reduce their environmental impacts • review and revise its emergency response plans, if necessary, after the occurrence of emergencies • test its emergency response plan procedure, if practical

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