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This chapter explores the critical role of nonverbal communication, examining both physical and vocal nonverbals. It covers essential aspects such as body language, space and proximity, facial expressions, and gestures, along with vocal components like tone, volume, and pacing. By analyzing various cultural interpretations, it highlights how nonverbal signals can convey meanings in interpersonal interactions. Readers will gain insights into the four zones of personal space and the significance of gestures and eye contact in multicultural contexts, enhancing their understanding of effective communication.
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Chapter 4 Nonverbal Communication (page 78)
Nonverbal Communication • Physical Nonverbals • Vocal Nonverbals
Physical Nonverbals Body Language Space/Proximity Hand Gestures Facial Expressions Posture Eye Contact Movement Symbols
Vocal Nonverbals Volume Articulation Rate/Pacing Pronunciation Tone/Pitch Vocal Inflection Silence/Pausing
Physical Nonverbals - Body Language - = used world-wide, but is not a universal language; culturally-based = Lying - tend to touch own face - tend to use fewer gestures - shift position or weight often - lack eye contact or look up & right
Symbols Sign Language & Gestures Territory Greetings Physical Touch
Space/Proximity 4 Zones of Space • Intimate Zone (0-11/2 ft.) • Personal Zone (11/2-4 ft.) • Social Zone (4-12 ft.) • Public Zone (more than 12 ft.)
4 Zones of Space Social Public Personal Intimate
Multicultural Messages- • Eye Contact & Facial Expressions • Status • Respect • Symbols & Gestures • Flag • Peace Sign • Cross • Greetings (hand shaking, bowing, kissing cheeks, etc…) • Proximity • Personal Bubble • Touching • Situational (sports, mosh pit, hugs, etc…)