1 / 37

PRIVILEGE CLUB November 2013

PRIVILEGE CLUB November 2013. DEFINITION & OBJECTIVES. What is Landco Privilege Club?

wauna
Télécharger la présentation

PRIVILEGE CLUB November 2013

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. PRIVILEGE CLUBNovember 2013

  2. DEFINITION & OBJECTIVES • What is Landco Privilege Club? • Landco Privilege Club is an exclusive club for Landco Property Owners. The club gives members the privilege of having special access to selected Landco projects’ amenities subject to special terms and conditions. • II. Objectives • To create a new marketing handle for all projects: purchasing a leisure lifestyle • To strengthen clients’ pride of ownership with the exclusive and distinct “Leisure Living” experience offered in different Landco projects • To expand individual project’s network across Landco’s universal client database

  3. PARTICIPATING PROJECTS

  4. MEMBERSHIP PERKS • Discounted Rate for the use of LPC project amenities B. Use of amenities with affiliated clubs and hotels

  5. PROCEDURES & GUIDELINES How does it work? A. FOR DAY TRIPS Step 1: Client books thru Landco Club Concierge via phone Step 2: Club Concierge coordinates with the site banquet sales officer to confirm availability of dates and gives feedback to client Step 3: Club Concierge informs clients of rates and emails or faxes guidelines. Concierge will also get the names and plate numbers of the cars entering the property Step 4: Club Concierge forwards the booking details to site banquet officer at the end of the day REMINDER: NO BOOKING, NO USAGE

  6. PROCEDURES & GUIDELINES B. EVENTS Step 1: Clients book thru Landco Club Concierge via phone Step 2: Club Concierge coordinates with the site banquet sales officer to confirm availability of dates and gives feedback to client Step 3: Club Concierge endorses the client to the banquet site officer and informs client that site banquet sales officer will be the one to contact them for the event arrangements Step 4: Site banquet officer contacts client REMINDER: NO BOOKING, NO USAGE

  7. PROCEDURES & GUIDELINES • Guidelines • Booking Guidelines: • All bookings shall pass thru the Club Concierge • Club Concierge shall coordinate with the site banquet officer daily; Monday – Friday; cut-off time: 5:30 pm

  8. PROCEDURES & GUIDELINES • Parameters • Only clients of good standing are allowed to use the privilege • Clients will be considered to be in good standing if all applicable payments under the sales contract and all applicable association dues and other charges are updated as certified by PLI and HOA • For clients with more than 1 Landco property: They are allowed to use the privilege provided that at least 1 of their properties is current/fully paid. • Qualification as a property owner in good standing for Club membership shall be solely determined by Landco and the Club at their absolute discretion

  9. LAIYA LAUNCH ACTIVITIES • Exhibit of the host project • Photo Exhibit • Membership activation for lot owners • Live performers • Welcome remarks by AXB3 • Speech from the YHs • *Dinner will be served during • the event.

  10. LAIYA LAUNCH PROGRAM • 6:00 pm Registration • MIS distribution/submission • Picture Taking • Photo Op • Photo Exhibit • 7:00 pm Opening - Host Lia Guerrero • Welcome Remarks - AXB3 • YH Speech • AVP Presentation • 7:30 pm Dinner • Bossa Nova Performers • Activation and distribution of • Privilege Club Card and token (after the event) • Raffle draw

  11. VENUE SET UP

  12. VENUE SET UP

  13. FAQs

  14. MEMBERSHIP • Q: HOW MUCH DO I HAVE TO PAY TO BECOME A MEMBER? • A: MEMBERSHIP IS FREE OF CHARGE

  15. MEMBERSHIP • Q: WHAT LEVEL OF PAYMENT IS REQUIRED TO QUALIFY FOR MEMBERSHIP? • A: UPON CLEARING OF FULL RF AND FULL 1ST DP AS CERTIFIED BY PLI • Q: WHEN WILL THE CLIENT BE A MEMBER? • A: UPON CLAIMING OF MEMBERSHIP CARD • Q: WHEN WILL THE CLIENT RECEIVE HIS MEMBERSHIP CARD? • A: UPON SUBMISSION OF THE MEMBERSHIP INFORMATION SHEET & PICTURE

  16. MEMBERSHIP • Q: HOW MANY CARDS WILL I GET • A: ONE (1) CARD WILL BE GIVEN PER ACCOUNT. • IN CASES WHEREIN THE UNIT IS NAMED AFTER • a.) MULTIPLE LOTS-COMPANY: DESIGNATED/ AUTHORIZED REPRESENTATIVE OF THE COMPANY. DESIGNATED PERSON MUST BE IN THE BIS. • b.) MULTIPLE BUYERS FOR ONE LOT: ALL BUYERS WILL BE GIVEN ONE MEMBERSHIP CARD EACH • c) SPOUSES: DESIGNATED SPOUSE • d) MULTIPLE LOTS OWNED BY ONE PERSON: DESIGNATE ONE PERSON PER LOT. DESIGNATED PERSON MUST BE IN THE BIS.

  17. MEMBERSHIP • Q: IS THE CARD VALID FOR ONE YEAR? • A: YES! • Q: DO I PAY FOR THE CARD? • A: NO. BUT FOR CARD REPLACEMENT, YES. NEW MEMBERSHIP CARDS WILL BE PRICED AT P150/CARD

  18. MEMBERSHIP • Q: IF AFTER 1 YEAR, WLL YOU AUTOMATICALLY SEND ME A NEW CARD NEXT YEAR? • A: NO. YOU HAVE TO REGISTER YOUR CARD WITH THE LANDCO CONCIERGE • Q: DO I NEED TO PAY FOR THE RENEWAL FEE? • A: NO

  19. MEMBERSHIP • Q: IF I LOSE MY CARD, HOW DO I GET A NEW CARD? • A: YOU HAVE TO GET YOUR NEW CARD WITH THE LANDCO CONCIERGE. • : NEW MEMBERSHIP CARDS WILL BE PRICED AT P150/CARD

  20. MEMBERSHIP • Q: CAN I TRANSFER/SELL THE RIGHTS TO USE MEMBERSHIP PERKS? • A: NO. MEMBERSHIP IS NON-TRANSFERRABLE AND HAS NO CASH VALUE

  21. MEMBERSHIP • Q: AT WHAT EVENT WILL THE MEMBERSHIP BE REVOKED/ CANCELLED? • A: THE CLIENT’S MEMBERSHIP MAY BE REVOKED IF : • 1. CLIENT IS DELINQUENT WITH HIS PAYMENTS (SALES • CONTRACT, HOA OR OTHER CHARGES) • 2. CLIENT IS EXPELLED FROM THE HOA • 3. THERE WAS A CHANGE IN DECLARED OWNER/ CLIENT • CEASES TO OWN A UNIT • 4. CLIENT MADE ANY MISREPRESENTATION OR FRAUDULENT USE OF MEMBERSHIP CARD

  22. BOOKING • Q: DO I HAVE TO BOOK EACH TIME OR CAN I JUST WALK IN? • A: NO BOOKING, NO USAGE!!! CLIENTS NEED TO BOOK WITH THE CLUB CONCIERGE PRIOR TO USING THE FACILITIES THEY WANT TO USE • : NO WALK-INS WILL BE ENTERTAINED!!!

  23. BOOKING • Q: IF I NEED TO BOOK AHEAD, HOW MANY DAYS ARE REQUIRED PRIOR TO MY VISIT? • A: FOR DAY TRIPS, CLIENTS ARE REQUIRED TO BOOK WITH THE • CONCIERGE AT LEAST A DAY PRIOR TO THE PLANNED TRIP. • :FOR BANQUET EVENTS, CLIENTS ARE REQUIRED TO BOOK AT LEAST • 2 WEEKS PRIOR TO THE EVENT.

  24. BOOKING • Q: HOW DO I BOOK MY TRIP? • A: MEMBERS SHOULD BOOK THROUGH THE CLUB CONCIERGE VIA PHONE. • : NO BOOKING, NO USAGE!!!

  25. BOOKING • Q: WHAT IS THE BOOKING SCHEDULE? • A: CLIENTS CAN BOOK THEIR TRIPS AND EVENT WITH THE LANDCO CONCIERGE FROM 8:30 AM TO 5:30PM, MONDAYS TO FRIDAYS

  26. USAGE • Q: CAN I ENJOY ALL THE PRIVILEGES OF A UNIT/LOT OWNER/CPFI MEMBER OF THE PARTICIPATING PROJECTS? • A: NO. CLUB MEMBERS ARE JUST GIVEN ACCESS TO USE THE SELECTED PROJECT AMENITIES.

  27. USAGE • Q: CAN I ACCESS THE AMENITIES ANYTIME? • A: NO. ACCESS AND/OR USE OF THE FEATURES AND AMENITIES OF THE RESPECTIVE LANDCO DEVELOPMENT MAY BE RESTRICTED OR OTHERWISE BE LIMITED ON CERTAIN DATES AND SUBJECT TO THE AVAILABILITY AND OR CAPACITY OF THE FEATURES OR AMENITIES • : NO BOOKING, NO USAGE!!!

  28. USAGE • Q: IF I FORGET TO BRING MY CARD, WILL I BE ALLOWED TO ENTER ANOTHER PROJECT ASIDE FROM TRIBECA? • A: NO. NO MEMBERSHIP CARD, NO ENTRY!

  29. USAGE • Q: CAN THE CLIENT BRING GUESTS WITH HIM/HER? • A: YES. MEMBERS MAY BRING GUESTS PROVIDED THAT GUESTS ARE SUBJECT TO THE SAME TERMS AND CONDITIONS AND ALL APPLICABLE RULES AND REGULATIONS OF THE RESPECTIVE LANDCO DEVELOPMENT. • Q: IF YES, IS THERE A LIMIT WITH THE NUMBER OF GUESTS? • A: YES, DEPENDS ON THE PROJECT’S RULES AND REGULATION.

  30. USAGE • Q: WILL LANDCO BE LIABLE TO ANY MEMBER AS A RESULT OF OR IN CONJUNCTION WITH THE USE OF CLUB MEMBERSHIP AND MEMBERSHIP CARD? • A: NO AND NEITHER WILL THE CLUB CONCEIRGE AND PLI BE LIABLE

  31. PAYMENT • Q: WHAT DO I NEED TO PAY FOR EACH PROJECT? • A: EACH PROJECT WILL HAVE ITS OWN RULES AND PRICE LIST FOR THE USE OF AMENITIES

  32. PAYMENT • Q: ARE MY FEES OWNERS’ RATE OR GUESTS’ RATES? • A: PLAYA CALATAGAN, PLAYA LAIYA, PLAYA AZALEA, TRIBECA AND AQUARIA WILL OFFER SPECIAL RATES FOR THE MEMBERS. RATES MAY BE CHANGED/REVISED BASED ON PROJECT’S DISCRETION. • : CLUB PUNTA FUEGO WILL APPLY GUEST RATES/PROMO RATES TO PRIVILEGE CLUB MEMBERS. RATES MAY BE CHANGED/REVISED BASED ON CPFI’S DISCRETION.

  33. PAYMENT • Q: HOW DO I PAY? IN ADVANCE? HOW ABOUT USAGE EXPENSES LIKE FOOD, DO I HAVE TO PAY IN CASH ONLY? • A: FOR DAY TRIPS IN PLAYA CALATAGAN, PLAYA LAIYA, PLAYA AZALEA, AQUARIA AND TRIBECA, CLIENTS WILL NEED TO PAY IN CASH, ON SITE, PER USE OF AMENITIES. • : FOR DAY TRIPS AND OVERNIGHT STAY IN CLUB PUNTA FUEGO, CLIENTS HAVE THE OPTION TO PAY IN CASH OR THRU CREDIT CARD • :FOR BANQUET EVENTS, CLIENT MUST FOLLOW THE PAYMENT GUIDELINES OF EACH PROJECT

  34. CUSTOMER SERVICE • Q: IF I HAVE CONCERNS OR ISSUES DURING MY VISIT, WHO DO I REPORT IT TO? • A: FOR ANY CONCERN, PLEASE REPORT IT TO THE LANDCO CONCIERGE AT 836-5000

  35. REMINDERS: • LANDCO AND THE CLUB RESERVE THE RIGHT TO REJECT OR CANCEL MEMBERSHIP IN THE CLUB OF ANY PROPERTY OWNER, EVEN IF SUCH PROPERTY OWNER IS IN GOOD STANDING • MEMBERS ARE RESPONSIBLE AT ALL TIMES FOR GOOR BEHAVIOR AND CONDUCT OF THEIR GUESTS. MEMBERS WILL BE HELD RESPONSIBLE FOR ANY DAMAGES CAUSED BY THEM OR THEIR GUESTS • THE BENEFITS, TERMS AND CONDITIONS OF CLUB MEMBERSHIP MAY BE AMENDED OR WITHDRAWN AT NY TIME OR FROM TIME TO TIME WITHOUT PRIOR NOTICE AT THE SOLE DISCRETION OF LANDCO AND THE CLUB

  36. SPECIAL DEALS

  37. End of Presentation

More Related