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An overview

e-enabled services in India Post. An overview. Introduction. Services offered through central server based applications Some services are partially online others fully online Data is exchanged among offices participating

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An overview

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  1. e-enabled services in India Post An overview

  2. Introduction • Services offered through central server based applications • Some services are partially online others fully online • Data is exchanged among offices participating • Offices are connected on a wide area network through one of the connection methods for the purpose • These services, apart from facilitating quick service afford traceability • Since offices need to be centrally connected, connectivity itself is a challenge • As data is exchanged between offices, great care to be taken to perform transactions as per the standard operating procedure

  3. List of services • Designed and maintained by India Post • ePayment • eMO • Speednet • RNet • MO videsh • Designed by NIC • ePost • iMO • UPU product • IFS • Agency service • Western Union Money transfer • Moneygram

  4. Applications designed by India Post

  5. Common features • Applications integrate with Meghdoot • Each application has a dedicated communication module • Communication modules connect to central server (CEPT Mysore) through WAN to exchange transaction data • Data transfer is subject to certain conditions and has inbuilt security checks • MIS follow up adds value through critical monitoring

  6. Schematic diagram of Meghdoot POS link

  7. Speed Post and Speednet

  8. Speed Post – New operational network • 89 Sorting Hubs and intra circle hubs in some circles • Sorting hubs: Location and number arrived at through a comprehensive modelling • Only Sorting Hubs to close bags for each other, only a few intra-Circle hubs allowed • Booking interface not reduced • Overall expedited processing, transit and delivery time, reduced sorting complexity (back-routing to a small fraction of mail notwithstanding)

  9. Speed Post – New plan to optimiseD+x 1 TD = Town delivery

  10. Speednet • Speednet, deployed across speed post handling facilities – Booking PO, sorting hub and delivery PO • Designed to collect articles from various sources, close bag and despatch, issue articles to beats and take returns and maintain accounts • Communication module exchanges data with the central server of each of these events • Provides tracking facility and MIS

  11. ePayment • Helps collection of utility bills for a biller • Billers can be at various levels – divisional, regional, circle, all India • Transfers data electronically from booking Post Offices to office of payment • Collection of bills through Point of Sale and payment to biller is through treasury module • Data of bills collected passed on to central server subject to certain conditions • MIS of all transactions available for monitoring; billers can also be given access to MIS site for extracting biller specific MIS • A secure network is in place to ensure safe transmission of data and to immediately arrest attempts to manipulate • RMFS and NPS transactions also handled

  12. E Payment PO Using Meghdoot 7 for: • eBillPayments • eVPP ePayment network Central Server Biller creation & MIS Biller Directorate User Post office of Payment Circle User www Region User Division User Node with ePayment Client

  13. eVP • eVP system helps ecommerce by providing cash on delivery facility • eVP billers are created by web administrators • Booking offices accept eVP articles without VPMO form • Article travels in the normal course to office of delivery • Data travels electronically to office of delivery – if epayment office • If delivery office is non epyament office data goes to HO concerned • Delivery office issues articles to beat through Postman on arrival • When Postman delivers the articles and return is taken and submit accounts done in Postman module, delivery data is transferred electronically to booking office • Payment to biller is made through treasury module • MIS is available on all details; tracking facility is also provided eVP workflow

  14. eMO Network

  15. eMO • Essentially a mode of transmission – electronic through WAN for expeditious payment • Secure channel • Booking is done in Point of sale and payment through Postman module • eMO application used to authorise and print eMOs and perform allied transactions • eMO communication module (eMO client) exchanges data with central server • Facilities like one-to-many and many-to-one are added features • MIS reports of various categories for effective monitoring and tracking facility

  16. RNet • Integrates registered/insured/VP letter mail transactions across Post Offices and Sorting offices • No separate application deployed in POs – Articles booked in Point of sale, despatch list generated thro’ despatch module, issued to beats for delivery in Postman module • In sorting offices, RNet application deployed to receive bag and content articles, include articles in bag for despatch and generate standard reports • Communication module working in PO and RMS offices exchanges article and bag data with central server • Facilitates tracking of registered letter mail for the customer • Provides transaction related MIS to management

  17. Services through tie-ups

  18. ePost

  19. iMO • Online money transfer that is safe, convenient and reliable • A web based process provided through identified Post offices within Indian territory – technology provided by NIC • Transfer is between two resident individuals • Amount of remittance between 1000 to 50000 • Amount can be disbursed within next minute

  20. International money transfers • Western union money transfer • IndiaPost works as agent to offer this service • Only inward personal remittances – max 12 remittances in a year; max per remittance USD 2500 • Moneygram international remittance • Offered in partnership with Moneygram international inc USA through select POs • Only inward remittances for family maintenance and favouring foreign tourists

  21. International money transfers • e-IMO • Inward remittance from UAE to designated POs in India • Through secure IFS channel • A single remittance should not exceed USD 2500 • Not more than 12 remittances to a single beneficiary in a year • Payments • UptoRs. 20000/- in cash through postman • Above Rs. 20000/- uptoRs. 50000/- in cash at PO counter • Above Rs. 50000/- in cheque at PO counter

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