1 / 18

COMMUNICATION SKILLS

COMMUNICATION SKILLS. By R.B.Gaddagimath University Librarian, Gulbarga University, GULBARGA – Karnataka. C’ Consists of mainly 6 elements. Source Message Receiver Channel Effect Feedback. Models of ‘C’. Shanon and Weaver Berlo (SMCR) model Lee Thayer Orgnl Communication Model

wilma
Télécharger la présentation

COMMUNICATION SKILLS

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. COMMUNICATION SKILLS By R.B.Gaddagimath University Librarian, Gulbarga University, GULBARGA – Karnataka

  2. C’ Consists of mainly 6 elements • Source • Message • Receiver • Channel • Effect • Feedback

  3. Models of ‘C’ • Shanon and Weaver • Berlo (SMCR) model • Lee Thayer Orgnl Communication Model • Organizational, interpersonal, intra-personal technical Levels • Derived from sociological physiological psychological & technological

  4. 7 Cs of Communication  Capability of audience • Credibility of the source • Content of Communication • Channel of Communication • Context • Clarity • Consistency and continuity

  5. AIDA Formula • Attention • Interest • Desire • Action

  6. Semantics in Scientific Communication • Interpersonal communication – face to face • Offers immediate opportunity for feedback – helps in structuring and restructuring the ‘C’ • We don’t talk to people • Our ‘C’ is based on how we see the people • We are talking and how we think they see us • Transactional Communication

  7. Perceptions of ‘C’ • How I see myself • How I see you • How I think you see me • How you see yourself • How you see me • How you think I see you • The way in which you perceive yourself bears directly on your success in interpersonal relationships.

  8. Improving speech communication skill • Skills adaptation altered to ‘C’ behaviour to fit the circumstances • Perfected over the time because experience provides more information on which we operate • By experience we learn, but what is appropriate and Inappropriate for certain situations, people and Messages ….. is important • Speak in a manner impressive and expressive • Most effective ways of Projecting Personality – Speaking First impression is manner of speaking.

  9. Secrets of Speech Delivery • To attract and hold sympathetic attention you must employ your – • Voice, gestures, eye contact and your smile to charm your Listeners away from the appealing distractions •  Display personal enthusiasm for your idea as to feel by Listeners that something of value is being imparted • You demand the wandering mind to concentrate on idea • Idea by establishing constant eye contact • Make your personality appear • Friendly • Approving and • One of them • A warm smiles – ready passport for the trip through listeners emotional secreen

  10. Effective Presentation Techniques • Give your listeners to help them to follow your ideas • Don’t start off on the wrong foot • Keep conclusion short • Be alert to your audience • Maintain eye contact • Vary the speed at which you talk • Make sure that everyone in the room can hear • Use natural gestures • Avoid putting your hand near face • Use pauses effectively • Talk from the notes rather that from the script • Eliminate bad habits (jingling coins, chalk breaking, You See, You Know, …… ) • I mean, But, Because, However, Therefore • So on and so forth, unless and until • No, Psss …. O.K.

  11. PUBLIC SPEAKING • Preparation • Data collection – Information • Editing • Writing • Speech plan • Presentation • Posture • Gestures • Eye contact • Pause • Stress • Voice-Patch • Excellence • Rhetorical Questions • Flourish • Phrases and words • Punch line

  12. INTERPERSONAL COMMUN SKILL • Describing • Arguing • Refuting • Analysing • Convincing • Questioning • Answering • Ability to: • Influence oneself • Influence another • Influence a group • Influence a society • Get influenced by others

  13. EMPATHY IN A TALK • Most listeners will be looking for • To make money • To save money • To save time • To avoid effort • For health • For cleanliness • To escape physical pain • For praise • To be popular • To attract the opposite sex • To converse possessions

  14. For enjoyment • To gratify curiosity • To protect family • To be in style • For beautiful possessions • To satisfy appetite • To emulate others • To Safety in buying • To Avoid criticism • To be individual • To protect reputation • To take advantage of opportunities

  15. AIDS : A picture is worth hundred words • Graphs, Pie charts, Fishbone diagrams • Histograms, Tables • OHP sheets, slides • Computer : Power Point, Corel : LCD • Projection TV • Colour enhances appeal

  16. STAND UP to be seen – time has come – get up • Stance - the way you look tells – your mind • Think - of • Audience - contact with • No apologies - but in a friendly way • Deal freely - and frankly • Unassumingly - with • Promptness - use a smile & a Ice breaker

  17. SHUT UP up to conclude • Sumup - to give a canvas for take home • Holistically - from them, buildup, conclusions • Usher them - into world of belief, achievement • Thank them - being with you & opportunity and • Unassumingly - leave from the Podium - with a smile

  18. THANX FOR ALL

More Related