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Enhancing Healthcare: The Role of Patient Participation Groups in GP Services

Patient Participation Groups (PPGs) play a vital role in ensuring that patient voices are heard in GP services. Mandated by the Care Quality Commission, these groups allow patients to contribute feedback and ideas, leading to more patient-focused healthcare. Types of PPGs include Friends of the Practice and representatives chosen based on demographics. Effective PPGs require minimal administration, targeted subjects, and manageable meetings. They facilitate improvements in services, input on surveys, community needs, and even fundraising, ultimately benefiting both patients and healthcare providers.

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Enhancing Healthcare: The Role of Patient Participation Groups in GP Services

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  1. PATIENT PARTICIPATION GROUPS

  2. Why a patient participation group? • Edict from the Care Quality Commission • To ensure greater patient input to GP services • To become more patient focussed

  3. Types of Group • Friends of the Practice • Selected on the basis of Practice Demographics • Critical volunteers

  4. Making it work • Small amounts of constructive effort by members • Minimum administration overheads • Meetings of a manageable size • Subject matter to be highly targeted • A clear timetabled programme

  5. Providing new or improved services • Input from patients • Central edict • Staff ideas and preferences

  6. Other possibilities • Contribution to website • Survey analysis • Fund raising • Informal gatherings

  7. Care Quality Commission Edict • Improved and new services at each Individual Practice • Input to improved and new services for the Community • Get rid of unnecessary services

  8. Others with Input to New and Improved Service • Individual Health Professionals • SWF Locality Group • Mid Essex Commissioning Group • Healthcare Providers • Central Government (NHS)

  9. Patients’ Input • Under the auspices of Healthcare 2000 • This Working Group of PPG Representatives will exchange ideas about health needs for the Area from a Patient Perspective • These ideas will be fed to the Locality Group and subsequently, if agreed, become services commissioned

  10. The Working Group – Possible Remit • Review current services in SWF – can they be improved? • Identify new services for SWF • Learn about how PPG works in each others Practice • Understand what works in other Practices

  11. THANK YOU

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