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FLEET COMPLETE

FLEET COMPLETE. CORPORATE OVERVIEW. About Complete Innovations. Founded in 1998, Complete Innovations is a leading global provider of mission critical fleet, asset and mobile workforce management solutions

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FLEET COMPLETE

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  1. FLEET COMPLETE CORPORATE OVERVIEW

  2. About Complete Innovations Founded in 1998, Complete Innovations is a leading global provider of mission critical fleet, asset and mobile workforce management solutions Complete Innovations has provided dispatching, fleet tracking and mobile resource management solutions to over 5,500 companies worldwide One of the fastest growing companies in North America – Profit200 & Deloitte Fast500 Based in Markham, Ontario, Canada

  3. Successful Partnership with AT&T AT&T is US’ second largest wireless carrier whom Complete Innovations have successfully partnered in a co-sell relationship since 2009. In May 2011, AT&T launched CI’s Fleet Complete product portfolio on their bill. AT&T has over 7000 sales reps representing Fleet Complete portfolio.

  4. AT&T Mobile SolutionsValue Proposition And Strategy • Increase productivity through the deployment of integrated mobile solutions • Connected devices, mobile applications such as tracking, field service automation, fleet management, application development, machine to machine integration, tech support and full lifecycle management etc. • Provide professional services to design, integrate, deploy and manage across all areas of a solution

  5. Why AT&T? • AT&T offers the nations largest most advanced 4G network • Covers 275 Million people • 2000 more US Cities compared to Verizon • AT&T operates the nations largest Wi-Fi network • Serves 105.2 million wireless subscribers • Includes more than 30,000 hotspots across the nation • Communication services to SMB include: • Voice, Data and Video • Bundles • Internet Access & Support • Local Service and Long Distance • Wireless

  6. Why Fleet Complete? A feature-rich software platform, that scales up to meet the needs of enterprise customers and user-friendly enough for SMB customers. Bundled, no capital outlay solutions on one bill,exclusively offered through AT&T. Fleet Complete offers Fleet Tracking, Asset Tracking and Action Tracking in one platform accessible from a rich desktop app, web browser app, iOS app and Android app. We are a mission-critical company that is focused on providing the best possible customer service including free unlimited training and support.

  7. Fleet Complete Platform MGS100, MGS200 or MGS500 AT1000 Fleet Complete PC Application • All 3 Fleet Complete solutions can be tracked and managed from: • .NET PC App • Browser + Mobile Browser (HTML5) App • iPadAppC Handset Solutions: iPhone, Android, Blackberry

  8. GPS Technology Overview Data Centre Security & Redundancy GPS Satellite Internet Wireless Networks 2G, 3G, 4G, LTE Fleet Office Resource Asset

  9. Product Strengths • High Loyalty • Low customer churn rate, less than 1% • Proven technology • 10+ years in-market, owned and developed by Complete Innovations • In-House R & D • New features are often based on feedback from our large base of existing customers • Reliable • All customer data is stored in a AT&T Data Center • 3 year warranty on Fleet Tracker hardware • 1 year warranty on Asset Tracker hardware

  10. Application Access Anywhere • .NET software application for your PC - FREE • Web Interface (IE9, Safari, Firefox) - FREE • Mobile application (Android/iPhone/iPad) - FREE • Permits search of location or vehicle from a single search bar and centres map on device • Located device user on the map so they can logout and see closest worker to them • Perform a trip replay (pc only) of any day including speed/speed limit, poi notifications, etc • Further development to be released monthly to include POI creation, rule editing, asset editing • Get the app at

  11. Rapid customer growth • Subscriber Count continues to grow • Adding over 1,000 subscribers per month • Less then 1% churn rate

  12. In-House Professional Services Our Professional Services team has the expertise and resources to enhance The Fleet Complete platform, integrate it with it customer systems, and even build new components to compliment our products • The team provides: • Custom reports development Systems integration with other back-office systems • Custom mobile applications to accommodate specific business requirements related to the mobile workforce • Core product customizations and enhancements to accommodate any business requirements (Enterprise customers only)

  13. Competitive Advantages • Developed by Complete Innovations • Scalable solution • Exclusive national partnership with AT&T • Many large customers that are referable • Fleet Complete is a platform – track vehicles, assets and resources • Many competitors can only track vehicles • Complete Innovations has been in business for over 12 years Complete Innovations reinvests into technology Professional Services Integrated billing with AT&T After sales support (in-house dedicated training and customer support team) Many of our competitors are small in size, and resellers of technology Award-winning technology

  14. Fleet Complete Target Markets • Fleet Tracker Opportunities • Courier • Parts Delivery • Office Supplies / Furniture / Food & Beverage Delivery • Armored Vehicles • Passenger (Limo, Patient Transfer) • Environmental Services • Waste Management • Tow-Trucks • HVAC • Plumbers • Electricians • Technicians • Asset Tracker Opportunities • Landscape • Property Management • Restoration & Repair • Construction • Action Tracker • Long-haul Transportation • Oil & Gas • Delivery • Courier • Technicians / Electricians

  15. Fast Facts • Fuel is the #1 operating cost of most companies with fleets • Every 6 mph over 60 mph decreases fuel economy by 10% • Average truck uses ~1 gallon of fuel for every 1 hour of idling • Harsh braking and rapid acceleration reduce fuel economy by 33% on highways and 5% in the city • Driver behavior has a huge impact on fleet operating costs • Speeding tickets & accidents can result in an increase in insurance rates • Aggressive driving increases wear & tear and maintenance costs - up to $1,500 per year per vehicle • Maintenance is 5% of a vehicle’s total cost of ownership • Poorly-running engines can use 10-20% more fuel • Keeping tires properly inflated can improve fuel efficiency by as much as 19% • Efficient fleet utilization is key to ROI • Using fleet management, companies can reduce labor costs by 8% • Eliminate unauthorized use of fleet vehicles

  16. Key Benefits SAVE FUEL: Eliminate unnecessary miles driven by optimizing service routes. REDUCE SPEEDING: Speeding increases fuel consumption and risk. Eliminate unsafe driving and prolong your fleet’s vehicle health. REDUCE IDLING: Idling wastes fuel. Monitor idling and reduce excessive idling by your drivers. IMPROVE MAINTENANCE: Increase your gas mileage. Your vehicles deliver their best mileage when they operate in peak condition. GET ALERTED: Know what’s happening as it happens. Fleet Tracker supports a variety of pre-set activity alerts, and archives driver activity for 1 year. WATCH YOUR ENTIRE FLEET: Seeing is believing. Monitor driver behavior and control how they use your fleet. PREVENT UNAUTHORIZED USE: Tracking helps to eliminate this problem at the source. Save money and eliminate false accusations. DECREASE YOUR LABOR COSTS: Time is money. Get accurate records of driver hours and eliminate manual time-sheets. IMPROVE YOUR PRODUCTIVITY: Optimize routing. Dispatchers can recommend the best routes to avoid traffic on the way to the next job. ENHANCE CUSTOMER SERVICE: Fleet visibility makes servicing customers easier. Know who to send, where they are, and when they will arrive.

  17. Some of our customers

  18. Customer Testimonials Destiny Resources (Fleet Tracker) Orderit.ca (Track and Dispatch) Dynamex (Resource Tracker)

  19. Case Study – Dunn Tire • “ With the new Fleet Complete and Garmin system, we intend to phase out the use of cell phones in the majority of our trucks for a savings of about $14,000 a year.” – Vince Wagner, Director of Distribution, Dunn Tire • Customer Benefit: • Increased visibility into the use of vehicles and driver behavior • More efficient dispatching and communication with drivers • Fleet Complete all-in-one tracking and dispatching platform allowed Dunn Tire to do more with less resources • AT&T Benefit: • 71 MGS 200’s with Complete Innovations – Fleet Tracker AVL Software Solution. ARPU $26 • Customer Problem / Negative Impact: • Dunn Tire used a GPS system to track its fleet of delivery trucks while drivers used cell phones to communicate with dispatchers. The company wanted to gain efficiencies with a more robust mobile management solution – integrating tracking and messaging capabilities together. • Solution: • Fleet Tracker MGS200 with Garmin Integration in 71 vehicles • Garmin Integration provides drivers with the latest delivery schedules and driving directions assistance • Dispatchers are able to more easily communicate with the drivers using text messaging to enforce safety standards and enhance customer service

  20. Case Study – LT Energy • “Now drivers know we can see what’s happening inside and outside of the vehicle at all times. They tend to drive with a little more care.” – says Chad Jackson, Director of Safety. • Customer Benefit: • Increased visibility into the use of vehicles and driver behavior • Minimized aggressive driving for better fuel economy • Prevention of equipment loss and theft • Fleet Complete all-in-one tracking and dispatching platform allowed LT Energy to proactively manage their assets and prevent unnecessary replacement costs • Customer Problem / Negative Impact: • The nature of LT Energy’s business involves lending of expensive equipment to a variety of different customers. Over the course of their business, LT Energy have encountered the following challenges: • Arrival/departure times of vehicles or equipment at customer’s locations • Inability to track the migration of rental equipment from site to site • Theft and loss of mobile offices or other equipment • Historic log of each asset’s location • Solution: • LT Energy’s 275 mobile offices and other expensive equipment have been equipped with Asset Trackers and the company’s 68 light-duty vehicle fleet with Fleet Trackers. • Monitor the location and movement of each vehicle and asset • Store 1-year of location data of each asset • Identify a driver operating the vehicle with Driver ID Key FOB • Monitor the company’s fleet and assets on one platform

  21. Fleet Complete Software Demo

  22. Fleet Tracker • Key business benefits: • Manage and monitor driver behavior • Reduce fuel costs and vehicle life • Reduce unauthorized vehicle use • Optimize routing and fleet utilization • Increase driver productivity • Ideal for: • Businesses with small, medium or large vehicle fleets • Businesses looking to increase visibility on their fleet location and activity • Fleet owners who want to minimize fuel expenses and fleet running costs

  23. MGS100 • Features • Built-in GPS antenna and back up battery • Self-install capable OBD-II connection • Supports 6-pin/9-pin cables • Optional accessories include: Garmin integration • Can be hardwired • 3G HSPA Network

  24. MGS200 • Features • Hardwire installation • External Antenna • Built-in accelerometer • 3G HSPA Network • Optional sensors and accessories include: Temperature sensor, Door sensor, Driver ID, Emergency Button, PTO sensor and Garmin Integration

  25. MGS500 with optional Wi-Fi • Features: • Covert pro-install • Built-in accelerometer for movement detection • Variety of inputs for sensor readings • Ethernet cable for internet connection • Optional WiFi Adapter for wireless internet connection for up to 100 ft • 3 year warranty

  26. Fleet Tracker Device Family

  27. Garmin Integration Garmin GPS navigation devices can be integrated with Fleet Tracker to provide in-vehicle messaging, dispatch and route navigation • Features: • Pre-Canned Responses/ Messages • Two-Way Messaging • Automatic navigation for dispatched activities • Automatic job updates • Driver ID Login • Time-card reports • Application: • Couriers, Delivery Trucks, Landscaping Businesses, Technicians, Electricians, Construction, Restoration

  28. Driver ID Integration Save time identifying drivers and individual road behaviors, while keeping vehicles and assets safe with built-in security features. • Features: • Unique Key Fobs • Multiple Key Fobs per one vehicle • Driver ID with buzzer • Driver ID with starter disabling for protection against theft • Time-card reports • Application: • Fleets with Multiple Drivers per Truck, Oil&Gas, Crew Transportation vehicles, Transit vehicles, School buses

  29. Emergency Button Integration Fleet Tracker can be integrated with an optional Emergency Button for increased driver safety in cases of emergency or distress. • Features: • Covert installation • In-app or email notification of emergency, accident or distress • Application: • Remote crews, Field workers, Lone workers, Oil&Gas, Emergency Response Fleets

  30. Power Take-off Sensor Fleet Tracker can easily integrate with a Power Take-Off connection and monitor accurate usage of the power required for auxiliary equipment. • Features: • Time of ON and OFF status of the auxiliary equipment • Accurate report on PTO usage to avoid under the table work • Receive alerts when the equipment is used, ex. when snow plow lowers the plow, the customer gets informed that their street is being cleaned • Application: • Tow Trucks, Dump Trucks, Cranes, Excavators, Forklifts, Liftgates, Snow Plows, Garbage Trucks

  31. Temperature Sensor Monitor and regulate climate control for transportation of temperature-sensitive products. • Features: • Measure temperature in F and C • Transmits temperature status every 4 seconds • Receive alerts for any unnatural spike in temperature • Historic report of temperature throughout the transportation period for quality assurance • Application: • Pharmaceutical and Medical Transportation Fleet, Livestock transportation, Passenger and Public Transport

  32. Door Sensor Monitor the times and duration of the open door status on your vehicles. • Features: • Accurate usage time on door and hood activity for increased preventative maintenance • Duration of open door status for accurate monitoring of passenger pick-up transportation stops • Application: • Public Transit, Bus, Taxi, Delivery Vehicles, Trailers

  33. Ecm Integration Monitor true odometer and fuel economy readings to stay on top of your routine maintenance. • Features: • Accurate value of mileage and engine hours taken from the engine control module • Correct usage of fuel used by the engine • Application: • Public Transit, Bus industry, Passenger Transportation

  34. Asset Tracker • Key business benefits: • Locate and monitor equipment in the field using a single web portal along with other company assets • Ideal for: • Businesses with large or expensive equipment that is routinely left on job sites for weeks or months • Businesses looking to track resources other than vehicles or employees/handsets

  35. AT1000 • Features • Magnetic installation capability • Hardwire installation capability for recharge • 3 year battery without recharge (dependent on transmission rate) • Motion sensor • Rechargeable battery

  36. Temperature Sensor Monitor and regulate climate control for transportation of temperature-sensitive products. • Features: • Measure temperature in F and C • Instantly transmits spikes in temperature in storage trailers, etc. • Historic report of temperature data during the storage period • Application: • Logistics, Cargo Transportation, Livestock Transportation, Medical and Pharmaceutical Product Storage

  37. Door Sensor Monitor the times and duration of the open door status on your containers and trailers • Features: • Accurate usage time on door and hood activity for increased preventative maintenance • Alerts for unauthorized door activity to prevent theft or cross-border smuggling • Application: • Logistics, Storage, Warehousing, Cross-border Transportation

  38. Fuel Level Sensor Monitor the fuel levels, or any other measured readings, in your equipment, such as power generators, water towers, etc • Features: • Receive alerts in cases of fuel levels dropping when equipment is not powered to prevent theft • Accurate reading on the fuel levels to avoid unnecessary refueling trips • Application: • Construction Equipment Rentals, Oil & Gas Equipment Rentals, Mobile Water Towers, Irrigation Systems

  39. Digital Sensor Monitor any type of activity with ON/OFF, OPEN/CLOSE or UP/DOWN statuses. • Features: • Receive instant alerts when the status has been changed • Keep historic log of the activity on the equipment for accurate work-sheets, preventative maintenance and safety • Application: • Construction, Transportation, PTO Equipment, ATM Machines

  40. AT1000 Charger Applicable in situations where the Asset Tracker is not hardwired to a trailer and requires to be recharged on regular basis. • Features: • 12V charger • Equipped with wall plug for any office wall outlet for a quick recharge • Includes a cigarette lighter connector for recharging in vehicle

  41. Resource/Action Tracker • Key Benefits • Helps businesses with mobile workforce to meet ever changing priorities and make on demand decisions • Ideal for • More visibility on the proximity of employees to new or emergency jobs; or location of employees when in remote areas • Scheduling or tasking field employees who aren’t always driving the same vehicle; automating time sheet, expense or fuel reporting

  42. Resource/Action Tracker • Features • GPS location tracking • Dispatch activities to handsets • Schedule tasks and delivery appointments for your drivers from HO • Near real-time status updates to tasks, activities and location • Historic log of all dispatched activities and tasks • Accurate report on time cards and working hours

  43. Action Tracker HOS • Key business benefits: • Automated compliance on Hours of Service Regulation • Reduced paperwork associated with log books and roadside inspection • Digital reports on worker’s available hours according to the regional regulations • Ideal for: • Long hauling companies with over the border transportation • Trucking companies • Oil & Gas Transportation

  44. Action Tracker HOS • Features: • Available Hours reporting • Roadside Inspection mode • Electronic Driver Vehicle Inspection Report (DVIR) • “Slip-seat” capability • Violation Reports • Driver Log Archive

  45. Pricing

  46. Staying up to date Follow us on Social Media and stay up to date on Fleet Complete News. Join our exclusive AT&T LinkedIn Group to get updates on recent Wins, Case Studies and more.

  47. Questions? • Check out our FC Wiki • All-in-one document about Fleet Complete, products, prices, targeted verticals, sales positioning and more! • Get the newest version here!

  48. Sales Engagement AT&T Account Manager identifies Opportunity • AT&T Account Manager qualifies Opportunity • AT&T Account Manager to coordinate a meeting with prospect & Fleet Complete Regional Sales Manager • Fleet Complete Regional Sales Manager will take responsibility for presenting and demoing the application to the potential customer and answering any questions related to the application and addressing the customer requirements

  49. Sales Portal https://sales.completeinnovations.com

  50. Support North East - CT, DE, MA, ME, NH, NJ, NY, PA, VT, WV Mike Mihajlovski, RSM (315) 751-5885 Mike.Mihajlovski@fleetcomplete.com Pacific – CA, NV, OR, WA Utena Yokoshima, RSM (310) 243 6478 Utena.Yokoshima@fleetcomplete.com Desert Mountain – AZ, CO, ID, NM, NV, MT, UT, WY Lisa Lynn Francis, RSM (720) 206-6703 Lisa.Francis@fleetcomplete.com West Central – DC, KY, MD, NC, SC, TN, VA, WV Mark Moffett, RSM (484) 680-6444 Mark.Moffett@fleetcomplete.com MidWest – IA, IL, MN, ND, NE, SD, WI Tim Haubenreiser , RSM (312) 841 1780 Tim.Haubenreiser@fleetcomplete.com South East – AL, FL, GA, MS, TN Stephen Smyth, RSM (770) 241-9111 Stephen.Smyth@fleetcomplete.com South Central – AR, KS, LA, MO, OK, TX Mitch Norris, RSM (214) 926-8216 Mitch.Norris@fleetcomplete.com David Prusinski, VP of Sales (416) 629-7063 | davidp@completeinnovations.com

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