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Welcome to GWAVACon

Welcome to GWAVACon. GroupWise Best Practices. Dave Muldoon Dave@howdavedoesit.com. GroupWise Best Practices. About your presenter…. Dave Muldoon: Independent Consultant (I don’t work for Novell).

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Welcome to GWAVACon

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  1. Welcome to GWAVACon GroupWise Best Practices Dave Muldoon Dave@howdavedoesit.com

  2. GroupWise Best Practices About your presenter… • Dave Muldoon: • Independent Consultant (I don’t work for Novell). • Author of “GroupWise Administration Made Easy” series. (available at www.caledonia.net) • Novell Cool Solutions Author since 2002. • Tech Editor of Novell GroupWise 7.0 User Guides • Contributor to the GroupWise Advisor Magazine. • GroupWise Advisor Summit Presentor (2004 & 2005). • Have been working with GroupWise for over 7 years. Supporting multiple GroupWise environments; small implementations to single systems totaling over 19,000 users.

  3. GroupWise Best Practices What Every GroupWise Admin should know about their system. • Arrive at work and be able to identify: • What agents system contains (Domains, Gateways and Post Offices) • How the system is currently performing • There should be no surprises • Standards; “use ‘em, know ‘em” - How they effect your system. • Mailbox retention, message size restrictions, times of events, scheduled events. • GWCheck Health

  4. GroupWise Best Practices • Trending your system • Alerts, uptime, downtime • Monitoring • http and other utilities • http://www.novell.com/coolsolutions/gwmag/features/trenches/tr_http_monitoring_gw.html

  5. GroupWise Best Practices Tuning your GroupWise system for maximum output. • Trending – what can you identify to increase reliability and output. • Over-utilization and under-utilization • Version control issues • “Oops” in key files • GWIA – inbound AND outbound fault tolerance • Multiple Web Access Agents – Tay Kratzer • http://www.novell.com/coolsolutions/gwmag/assets/gw6_webaccess_high_availability.pdf • Server Tuning - Novell • http://www.novell.com/coolsolutions/gwmag/html/gw_system_sizing.html

  6. GroupWise Best Practices Tuning your GroupWise system for maximum output. • Scheduled Events: • Nightly Structure, Fix problems • Weekly Contents, Fix problems • Scheduled Event Timings • Don’t overlap processes if possible • 7 day outline • Size Limitations • Configurable via link configuration and client options

  7. GroupWise Best Practices Know when POA scheduled events are running, document it.

  8. GroupWise Best Practices Know your backup/restore process – what can be restored.

  9. GroupWise Best Practices Getting the most from Console One Administration. • Added column functionality • Path to Domain (.consoleone folder) • Administering Domains on NT/2000/03 • Connecting/mapping a drive first • Diagnostics • Record Enumerations • Display object

  10. GroupWise Best Practices Getting the most from Console One Administration. • Enabling/Disabling snap-ins • Import/Export and AD • System Preferences • Internet Addressing • Default Passwords • Restrict system operations to primary domain

  11. GroupWise Best Practices Knowing the realtime pulse of your GroupWise system. (RedLine) • By using all of the items discussed, you should be able to periodically know the realtime pulse of the system. • Set aside time to review your system for the following: • Performance Tuning and Optimization • High availability and fault tolerance • Health Checks • Monitoring review and updates

  12. GroupWise Best Practices Knowing the realtime pulse of your GroupWise system. (RedLine) • By using all of the items discussed, you should be able to periodically know the realtime pulse of the system. • Set aside time to review your system for the following: • Performance Tuning and Optimization • High availability and fault tolerance • Health Checks • Monitoring review and updates

  13. GroupWise Best Practices Tools, Tips and Tricks • Beyond Compare2 – Compare files or directories (www.scootersoftware.com) • CleanIT – GroupWise client remover 5.5.- 6.5 (www.emailessentials.ca) • FileMon – Monitor file activity on Windows box (www.sysinternals.com) • RegMon – Monitor registry hits on Windows box (www.sysinternals.com) • TDIMon – Monitor L4 data (TCP, UDP) (www.sysinternals.com) • TextPad – Simple but powerful text editor (www.textpad.com) • TEL – Simple telnet program For Netware (www.xtras.com) • ToolBox – NW NLM that lets you use DOS cmds at server prompt (www.novell.com/coolsolutions/tools)

  14. GroupWise Best Practices Tools, Tips and Tricks • Console One - 6.5.2 snapins – Arrange Columns (www.novell.com) • GW 5.2 32bit Client – GroupWise 5.2.5 client (www.novell.com) • AD – GroupWise 4.1 Administration program (support.novell.com/filefinder) • Archive FID Editor – Edit FID in archive user.db (www.novell.com/coolsolutions/tools) • HashIT – Identify ofwork\ofdirect\ directories (www.novell.com) • Password Changer – Mass GW Password changer (www.jrbsoftware.com) • PostMaster – Crack GW Headers of mail msg. (use MTA Message Tracking instead) (www.novell.com) • Spammer – Simple GW Mass mailer – test tool (www.novell.com/coolsolutions/tools) • GW Coolsolutions - novell.com/coolsolutions/gwmag

  15. GroupWise Best Practices Tools, Tips and Tricks • Nexic AcctManager – Run GW on different users (www.nexic.com) • GWIP – Check IP address and port connection (www.novell.com) • GWMBSize – Pull reports from GWCHECK logs (www.novell.com/coolsolutions/tools) • GroupWise Monitor Agent (GWMON.EXE) (comes with GroupWise 6.5 and above) • GWAVA Freeware Foundation Utilities (www.gwava.com) • AbControl – Import/Export/Search/Replace NAB (www.fronteri.com/gwfreeutils.htm) • AbShare – Import/Export Shared Address Bk. (www.fronteri.com/gwfreeutils.htm) CalCreate – Import/Export Calendar -> XML (www.fronteri.com/gwfreeutils.htm) GWAVAsig – Add signature to SMTP outbound (www.gwava.com) • ProxySguff – Import Proxy rights (www.fronteri.com/gwfreeutils.htm) • RuleCreate – Import Rules (www.fronteri.com/gwfreeutils.htm)

  16. GroupWise Best Practices Tools, Tips and Tricks • Macro Recorder – Powerful Win macro recorder (www.kratronics.com) • Quick TID – FAST Novell TID lookup tool (www.novell.com/coolsolutions/tools) • SuperScan – Nifty port scanner (www.foundstone.com) • XP Power Toys – Usefull tools for Windows XP (www.microsoft.com) • dnsreport.com – Is your DNS setup properly?

  17. GroupWise Best Practices Great Web Sites for GroupWise • www.gwcheck.com • www.gwmag.com • www.caledonia.net • www.ngwlist.com • www.taykratzer.com • www.samspade.org • www.novellshareware.com • http://gwadvisor.com/ • http://anderbr.duc.auburn.edu/gwtoys.html • www.groupwise.org/gw-utils.htm • www.slewis.org

  18. GroupWise Best Practices Vendors There are tons of tools and products for GroupWise GroupWise is not a dead product. You just need to know where to look. http://www.howdavedoesit.com/vendors.htm

  19. GroupWise Best Practices Final Note • GroupWise is a very mature, stable product • Take a little time to tune and maintain your GroupWise system, and it will basically run itself. • Use the right tools to know the pulse of your system. • Be creative on how to use the previous tips and tools in your environment. • Look for 3rd party solution to business needs that may not be out of the box solutions.

  20. GroupWise Best Practices Thank You! Dave Muldoon Dave@howdavedoesit.com

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