Creating an Outstanding Business: Insights and Inspiration from Industry Leaders
Join us for an enlightening session focused on creating an outstanding business. This meeting will spark renewed ambition and infuse your enterprise with energy. Throughout the agenda, you’ll gain insights from successful businesses like Apple, Google, and Mercedes, and learn about their keys to customer happiness and quality service. Network with fellow business owners, share ideas, and discover how Telos can assist you in achieving your business goals. Let’s work together to inspire growth and excellence in your organization.
Creating an Outstanding Business: Insights and Inspiration from Industry Leaders
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Presentation Transcript
Compass Meeting Outputs Creating an Outstanding Business 13 March 2012
Outcomes • A renewed sense of ambition • A dose of energy • A thought, an idea, some inspiration • Desire to find out more about how Telos can help you and your business
Agenda • Welcome and Agenda • A Business Owners Journey Agenda • 13:00Lunch • 18:00 Close 15:15 13:45 • Issue Resolution • Creating an Outstanding Business • Break
Creating an Outstanding Business • 100% good quality product / service • 100% of the time • Really hard! • Its always about making customers happy • Perception – Assumption • Sense of ownership A M B C
examples of outstanding businesses? A participants point of view: • Island Records • Mercedes • John Lewis / Waitrose / Ocado • Small Luxury Hotels • Apple • Tesco (as is / as was) • Google • Timpsons • Facebook • Love Film • Hardrock Café • NIKE