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Compass Meeting Outputs

Compass Meeting Outputs. Creating an Outstanding Business. 13 March 2012. Outcomes. A renewed sense of ambition A dose of energy A thought, an idea, some inspiration Desire to find out more about how Telos can help you and your business. Agenda. Welcome and Agenda.

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Compass Meeting Outputs

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  1. Compass Meeting Outputs Creating an Outstanding Business 13 March 2012

  2. Outcomes • A renewed sense of ambition • A dose of energy • A thought, an idea, some inspiration • Desire to find out more about how Telos can help you and your business

  3. Agenda • Welcome and Agenda • A Business Owners Journey Agenda • 13:00Lunch • 18:00 Close 15:15 13:45 • Issue Resolution • Creating an Outstanding Business • Break

  4. Creating an Outstanding Business • 100% good quality product / service • 100% of the time • Really hard! • Its always about making customers happy • Perception – Assumption • Sense of ownership A M B C

  5. examples of outstanding businesses? A participants point of view: • Island Records • Mercedes • John Lewis / Waitrose / Ocado • Small Luxury Hotels • Apple • Tesco (as is / as was) • Google • Timpsons • Facebook • Love Film • Hardrock Café • NIKE

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