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2. 2 Overview Emotional Intelligence (EQ) Defined
Importance of EQ Development
Understanding Change & Your Emotions
Developing Your EQ to Manage Change & Stress
3. 3 EQ is NOT: Achievement or aptitude
Achievement or aptitude
Vocational interests
Personality traits
The latest self-improvement fad
IQ - general intelligence
WORDS USED TO DESCRIBE EQ:
Competencies
Abilities/Traits
Soft Skills/People Skills/Interpersonal Skills
Attitudes/Behaviors
Advanced Common Sense
Wisdom
Maturity
Character
In the fields I have studied, emotional intelligence is much more powerful than IQ in determining who emerges as a leader. IQ is a threshold competence. You need it, but it doesnt make you a star. Emotional intelligence can.
(Warren Bennis)
In the fields I have studied, emotional intelligence is much more powerful than IQ in determining who emerges as a leader. IQ is a threshold competence. You need it, but it doesnt make you a star. Emotional intelligence can.
(Warren Bennis)
EQ is NOT: Achievement or aptitude
Achievement or aptitude
Vocational interests
Personality traits
The latest self-improvement fad
IQ - general intelligence
WORDS USED TO DESCRIBE EQ:
Competencies
Abilities/Traits
Soft Skills/People Skills/Interpersonal Skills
Attitudes/Behaviors
Advanced Common Sense
Wisdom
Maturity
Character
In the fields I have studied, emotional intelligence is much more powerful than IQ in determining who emerges as a leader. IQ is a threshold competence. You need it, but it doesnt make you a star. Emotional intelligence can.
(Warren Bennis)
In the fields I have studied, emotional intelligence is much more powerful than IQ in determining who emerges as a leader. IQ is a threshold competence. You need it, but it doesnt make you a star. Emotional intelligence can.
(Warren Bennis)
4. 4 Words Used to Describe EQ Competencies
Abilities/Traits
Soft Skills/People Skills/Interpersonal Skills
Attitudes/Behaviors
Advanced Common Sense
Wisdom
Maturity
Character Tie to Biblical principles/Ancient Wisdom/Gardner Multiple Intelligences
FRUITS OF THE SPIRIT
Bad News:
EQ abilities are declining in children
more impulsive, aggressive, and angry
entry level employees are needing more training in EQ competencies
DISCUSS WHY?
Good News!!
EQ is teachable and tends to increase over your lifetime (maturity)
Tie to Biblical principles/Ancient Wisdom/Gardner Multiple Intelligences
FRUITS OF THE SPIRIT
Bad News:
EQ abilities are declining in children
more impulsive, aggressive, and angry
entry level employees are needing more training in EQ competencies
DISCUSS WHY?
Good News!!
EQ is teachable and tends to increase over your lifetime (maturity)
5. Emotional Intelligence (EQ) The capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.
Daniel Goleman (1995)
Author of international bestsellers:
Emotional Intelligence
Working with Emotional Intelligence &
Primal Leadership Dissertation Abstract Database:
-Was less than 20 with keyword: Emotional Intelligence in 1996
-Now over 600
Dissertation Abstract Database:
-Was less than 20 with keyword: Emotional Intelligence in 1996
-Now over 600
6. 6
7. 7 What is Emotional Intelligence (EQ)?
8. 8
9. 9 Intelligence Quotient (IQ) Test:
Binet & Simon (1905) - first formal test
Persisted as the norm to measure:
Cognitive intelligence: Memory & vocabulary
Emotional Quotient (EQ) Test:
Reuven Bar-On (1985) psychologist
Questioned Why high IQ doesnt = success?
SUCCESS:
THE ABILITY TO SET & ACHIEVE YOUR PERSONAL & PROFESSIONAL GOALS
NEED A BASELINE (IQ) AS A NECESSARY FOUNDATION TO BE ABLE TO UNDERSTAND & DEVELOP (EQ) SKILLS
IQ
peaks around age 17
-Measures: intellectual, analytical, logical & rational abilities
EQ (how to relate to others)
-Raises until around 50 & then slight decline
-not personality (fixed traits=introvert/extrovert)
-not aptitude or skill
-not vocational interest
-not about always being nice
Intelligence Quotient (IQ) Test:
Binet & Simon (1905) - first formal test
Persisted as the norm to measure:
Cognitive intelligence: Memory & vocabulary
Emotional Quotient (EQ) Test:
Reuven Bar-On (1985) psychologist
Questioned Why high IQ doesnt = success?
SUCCESS:
THE ABILITY TO SET & ACHIEVE YOUR PERSONAL & PROFESSIONAL GOALS
NEED A BASELINE (IQ) AS A NECESSARY FOUNDATION TO BE ABLE TO UNDERSTAND & DEVELOP (EQ) SKILLS
IQ
peaks around age 17
-Measures: intellectual, analytical, logical & rational abilities
EQ (how to relate to others)
-Raises until around 50 & then slight decline
-not personality (fixed traits=introvert/extrovert)
-not aptitude or skill
-not vocational interest
-not about always being nice
10. 10 Why is EQ Important? Skills/ qualities of the Perfect applicant Job Outlook Report (2004)
:Communication skills
Honesty
Interpersonal skills
Teamwork skills
Motivation
Focus & Energy Article Beware the Busy Manager
EQ & Academic Success
College Freshman
EQ predicts success of students
Strong tie found between grades/retention and:
Social (Interpersonal) Skills
Adaptability/Stress Management
Weak tie to IQ & GPA
My dissertation
Dissertation Abstract Database
2 Dissertations - 1997
823 Dissertations 2010!
Harvard Business Review - #1 article
EQ & Academic Success pilot study
EQ & Your Health (Cortisol & DHEA)
Skills of Perfect Applicant
Skills/ qualities of the Perfect applicant Job Outlook Report (2004)
:Communication skills
Honesty
Interpersonal skills
Teamwork skills
Motivation
Focus & Energy Article Beware the Busy Manager
EQ & Academic Success
College Freshman
EQ predicts success of students
Strong tie found between grades/retention and:
Social (Interpersonal) Skills
Adaptability/Stress Management
Weak tie to IQ & GPA
My dissertation
Dissertation Abstract Database
2 Dissertations - 1997
823 Dissertations 2010!
Harvard Business Review - #1 article
EQ & Academic Success pilot study
EQ & Your Health (Cortisol & DHEA)
Skills of Perfect Applicant
11. 11 Signs Of Low EQ Defensiveness not open to feedback
Lack of sensitivity to feelings of others
Inflexible
Short tempered (emotional hijacking)
Inability to cope & manage stress
Lack of self-awareness
12. 12 Exercise:Think of a CHANGE that impacts you personally?Name some of your emotions related to that change?
13. 13 Do you know someone who has Emotional Hijacking?
Bobby Knight, McEnroe
Knowledge and relationships are the currency of the new economy
EQ links to job and bottom line performance
Changes in the emotional brain are possible
Do you know someone who has Emotional Hijacking?
Bobby Knight, McEnroe
Knowledge and relationships are the currency of the new economy
EQ links to job and bottom line performance
Changes in the emotional brain are possible
14. Diffusing Negative Emotions Thought stopping- we feel a strong negative feeling- we tend to access thoughts that support that feeling-
Access a positive emotion-
Poll- what routine appeals to you the mostThought stopping- we feel a strong negative feeling- we tend to access thoughts that support that feeling-
Access a positive emotion-
Poll- what routine appeals to you the most
15. The Process of Change Implementation
16. 16 The Focus Energy Matrix
17. 17
18. QUESTIONS?
19. Useful EQ Resources EQ Websites & Conferences:
www.6seconds.org
www.eiconsortium.org
EQ Assessments:
www.mhs.com (EQ-i & MSCEIT)
www.eihaygroup.com (ECI)
Reference Materials:
The EQ Edge by Steven Stein & Howard Book
Celebrate Whats Right with the World DVD by Dewitt Jones
Textbooks:
Primal Leadership by Daniel Goleman, Richard Boyatzis & Annie McKee.
Metamorphosis EI workbook by Rebecca Haskett (bahaskett@anderson.edu) & David Neidert
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