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Checking References

Checking References. Why? To uncover info omitted, misrepresented on the resume & in the interview Get a feel for the candidates job performance from an outside perspective Check “fit” Make a good hire. Checking References. When? After second screening

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Checking References

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  1. Checking References • Why? • To uncover info omitted, misrepresented on the resume & in the interview • Get a feel for the candidates job performance from an outside perspective • Check “fit” • Make a good hire

  2. Checking References • When? • After second screening • After screening interview or final interview • Have them sign a waiver you fax to references • Who? • Direct supervisor, hiring committee

  3. Checking References • Issues • May get basic info (dates of employment & job) • Fear of legal ramifications

  4. Checking References • How? • Phone • Builds rapport with person • May get interesting info • Writing • Position, employment dates • Reluctant to put things in writing

  5. Checking References • What to ask • Assure all info kept confidential • Key responsibilities • # of reporting staff • Most important contributions to the agency • Relationship with staff & co-workers • Overall assessment of candidate • Given this position would you hire them • Would you rehire them in their old position? • Strengths & weaknesses • Attendance • Additional comments Select 6 questions

  6. Checking References • Process • Set the appointment to make the call • Be prepared with a list of questions & the person’s resume • Give an overview of the position • Keep notes on the facts given for comparison • After the call, evaluate what you learned • Check negative statements against other references

  7. Checking References • Tips for checking references • Verify info given on resume to make sure it is accurate • Pay attention to negative or neutral comments, unusual hesitations, “how can I put this….” • Put less weight on positive references • Don’t get a reference check from a friend • Contact at least 1-2 people who supervised this person • Ask only legal questions

  8. Background Checks • Why • Negligent hiring • Federal/state laws • Some states - require criminal background checks for anyone who works with children, older adults & people with disabilities

  9. Background Checks • Contents • Driving records • Vehicle registration • Credit records • Criminal records • Social Security no. • Education records • Court records • Workers' compensation • Bankruptcy • Character references • Contents • Neighbor interviews • Medical records (job related) • Property ownership • Military records • State licensing records • Drug test records • Past employers • Personal references • Incarceration records • Sex offender lists

  10. Background Checks • Can’t report • Bankruptcies after 10 years. • Civil suits, civil judgments, and records of arrest, from date of entry, after 7 years. • Paid tax liens after 7 years. • Accounts placed for collection after 7 years. • Any other negative information (except criminal convictions) after 7 years.

  11. Background Checks Have HR person do this & not supervisor Must get written permission from candidate Legality of not hiring based on results???

  12. Hiring • Keep selection confidential until agreement reached • Call to make offer • Negotiate details of contract • Salary • Moving expenses • Start date • Benefits…

  13. Those Not Hired • Contact everyone • Call those interviewed • Letters to those not interviewed

  14. Benefits • Required (except independent contractors): • Employer contributions to Social Security or state pension • Unemployment compensation • Worker’s comp

  15. Benefits • FICA (Federal Insurance Contribution Act) • SS & Medicare • Retirement, disability, death, survivor, medicare • Age 65+ • Some public agencies can decline to pay in, but staff can’t collect

  16. Worker’s Comp form of insurance providing wage replacement and medical benefits to employees injured on the job mandatory relinquishment of the employee's right to sue his or her employer for the tort of negligence.

  17. Unemployment Compensation State program Paid through state payroll tax Must be unemployed Must be seeking a job Limited length of collection Additional benefits??

  18. Benefits • Medical benefits • Vacation & holiday pay • Pension plans • Domestic partner benefits • Paid education fees • Child care services • Deferred compensation • Use of agency facilities • EAP

  19. Orientation • Organizational level • Organizational values • Organizational structure • Work related policies, procedures, rules • Facility tours • Give keys • Compensation & benefits

  20. Orientation • Department level • Time with their supervisor • Boss/ee relationship • Mgt philosophy • Guidelines, protocols • Scope & duties • Office space & resources • Staff introductions

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