1 / 6

CVP API Business Value

CVP API Business Value. Sunil Vashist ( svashist@cisco.com ) Product Manager – Cisco Unified Customer Voice Portal. CVP APIs Functionalities . Architecture. GUI. Authenticated REST request. DB. HTTP. OAMP Server. WSM. OAMP. JMX. ORM. ORM. VXML files. M edia files.

dard
Télécharger la présentation

CVP API Business Value

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. CVP APIBusiness Value Sunil Vashist (svashist@cisco.com) Product Manager – Cisco Unified Customer Voice Portal

  2. CVP APIs Functionalities

  3. Architecture GUI Authenticated REST request DB HTTP OAMP Server WSM OAMP JMX ORM ORM VXML files Media files Syslog configuration and SNMP v1/v2 alerts • Service Assurance APIs • Service Fulfillment APIs

  4. CVP APIs Business Value • REST based request response model (supports both JSON & XML) • Easy manageability of media files (Agent greetings & prompts) • Easy manageability of VXML scripts across network • Ease of syslog configuration • Easy manageability of SNMP alerts • Role based access on the APIs (future) • Ease of integration

  5. Cisco CVP CDN Portal Developer Resources for Partners

More Related